B2B Marketplace Architect & Growth Lead

OpenAI, Inc.; New York (NY); On-site; USD 400,000 - 445,000; Full time

Benefits offered by this job

Equity

Relocation support

Daily meals

Meal delivery credits

Paid parental leave

Learning stipend

Job summary

OpenAI is seeking a senior marketplace and ecosystem leader in New York City to define and drive the strategy, roadmap, and operating model for OpenAI’s B2B marketplace. You will move between product design, commercial strategy, ecosystem development, and operations to create clarity where there is none and align senior stakeholders.

You will own marketplace performance across supply, demand, adoption, and trust, partnering with product, engineering, and finance to shape discovery, procurement,

Qualifications

• 15+ years of experience in marketplaces, platforms, ecosystems, product, partnerships, or general management.
• Proven experience owning a scaled B2B marketplace or platform business with measurable commercial and customer outcomes.
• Deep understanding of both sides of marketplace development: partner supply and customer demand.
• Strong product and commercial judgment, with the ability to make principled tradeoffs across growth, quality, trust, and ecosystem health.
• Demonstrated ability to build alignment across product, engineering, sales, marketing, finance, legal, security, policy, and operations.
• Outstanding executive communication and relationship-building skills across internal leaders, customers, and partners.
• Experience building teams and operating models in a complex, fast-moving technology company.

Responsibilities

• Define the vision, strategy, roadmap, and success metrics for OpenAI’s marketplace.
• Own marketplace business performance across partner supply, customer demand, adoption, transaction volume, partner success, solution quality, and customer trust.
• Partner closely with product and engineering to shape discovery, listing, evaluation, procurement, billing, deployment, identity, governance, security, and measurement capabilities.
• Build a high-quality ecosystem of ISVs, developers, service providers, and other third-party solution partners.
• Design marketplace commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations.
• Create scalable go-to-market motions across sales, co-sell, private offers, marketing, and customer success.
• Establish standards for solution quality, safety, compliance, performance, and lifecycle management.
• Build and lead the marketplace team and operating cadence, aligning cross-functional owners against clear priorities and outcomes.

Skills

Marketplace leadership

Strategic partnerships

Product strategy

Ecosystem development

Cross-functional collaboration

Executive communication

Job description

OpenAI is seeking a senior marketplace and ecosystem leader in New York City to define and drive the strategy, roadmap, and operating model for OpenAI’s B2B marketplace. You will move between product design, commercial strategy, ecosystem development, and operations to create clarity where there is none and align senior stakeholders.

You will own marketplace performance across supply, demand, adoption, and trust, partnering with product, engineering, and finance to shape discovery, procurement,