B2B CRM & Data Platform Product Manager

Munich Reinsurance America, Inc; Hartford (CT); On-site; USD 140,000 - 200,000; Full time

Job summary

The Hartford Steam Boiler, a Munich Re subsidiary, seeks a Digital Product Manager to own a B2B client lifecycle platform built on Dynamics. You will set the vision, drive adoption, and guide product teams to make client information more discoverable, trustworthy, and actionable across business and operations units.

You will partner with IT and business leaders to measure outcomes, improve data governance, and enable advanced analytics, AI capabilities, and seamless client interactions.

Qualifications

• 10+ years in product management, business analysis, systems implementation, or related work.
• 5+ years owning or enhancing CRM/client management platforms with measurable outcomes.
• Microsoft Dynamics experience preferred.
• PM training/certification (e.g., Pragmatic, SAFe POPM, CSPO, PSPO) preferred.
• Bachelor's Degree in Business, Marketing, Information Systems, Engineering, or related discipline.
• CPCU designation preferred.

Responsibilities

• Define the vision and roadmap for the client management platform.
• Lead cross-functional collaboration with client-facing teams and IT delivery.
• Improve data quality, governance, and reporting to support client meetings.
• Measure adoption and business impact to drive decisions.

Job description

The Hartford Steam Boiler, a Munich Re subsidiary, seeks a Digital Product Manager to own a B2B client lifecycle platform built on Dynamics. You will set the vision, drive adoption, and guide product teams to make client information more discoverable, trustworthy, and actionable across business and operations units.

You will partner with IT and business leaders to measure outcomes, improve data governance, and enable advanced analytics, AI capabilities, and seamless client interactions.