B2B Auto Parts Account Manager

Enthusiastautoholdings; Wadsworth (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Enthusiast Auto Holdings is seeking a Wholesale Support Representative to drive rapid B2B sales growth, grow existing accounts and establish ECS Tuning and Turner Motorsport as trusted sources for parts and expertise. The role is based at ECS Tuning's Wadsworth, OH headquarters and focuses on world-class customer service for automotive enthusiasts and installers.

You will manage inbound contacts, process orders and support post-shipment activities while building strong customer relationships and

Qualifications

• Minimum of 2+ years of experience in sales or customer service.
• Proactive communicator and innovator with strong problem-solving ability.
• Highly organized, capable of handling feedback and multitasking.
• Experience in automotive aftermarket context is a plus.

Responsibilities

• Account Management – drive retention and loyalty with existing customers.
• Relationship Building – build rapport and brand loyalty with customers.
• Customer Service – maintain a positive, customer-centric experience.
• Daily execution – meet revenue goals and deliver on promises.
• Order entry and management for B2B customers and banners.
• Provide clear communication via phone, email, chat and other channels.

Skills

Sales experience

Customer service

Communication skills

Job description

Enthusiast Auto Holdings is seeking a Wholesale Support Representative to drive rapid B2B sales growth, grow existing accounts and establish ECS Tuning and Turner Motorsport as trusted sources for parts and expertise. The role is based at ECS Tuning's Wadsworth, OH headquarters and focuses on world-class customer service for automotive enthusiasts and installers.

You will manage inbound contacts, process orders and support post-shipment activities while building strong customer relationships and