B-Level Automotive Service Technician: Repairs & Diagnostics

Asbury Automotive Group; Seekonk, Northern (MA, KY); Hybride; USD 32 000 - 58 000; Plein temps

Résumé du poste

Asbury Automotive Group in Seekonk, MA is seeking an Automotive Service Technician to repair vehicles, diagnose issues, and provide exceptional guest experiences. You will perform general repairs, participate in training, and maintain high CSI standards.

This role requires technical focus, ability to complete routine maintenance, and strong communication with service advisors to ensure timely completion of work and warranty claims.

Qualifications

• Experience performing routine vehicle repairs.
• Ability to diagnose and repair components.
• Excellent communication with service advisors.
• Maintain CSI targets.

Responsabilités

• Make accurate use of the multi-point inspection form on each vehicle
• Document all work performed and recommended on assigned repair order
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
• Maintain technician proficiency as specified by Asbury standards
• Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
• Perform all levels of diagnosis and repair on vehicles
• Perform all levels of preventive/routine maintenance services
• Utilize product and technical training as assigned by the manufacturer and management
• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
• Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims

Connaissances

Vehicle diagnostics

Multi-point inspection

Preventive maintenance

Electrical systems

Outils

Diagnosing tools

HVAC knowledge

Description du poste

Asbury Automotive Group in Seekonk, MA is seeking an Automotive Service Technician to repair vehicles, diagnose issues, and provide exceptional guest experiences. You will perform general repairs, participate in training, and maintain high CSI standards.

This role requires technical focus, ability to complete routine maintenance, and strong communication with service advisors to ensure timely completion of work and warranty claims.