Azure Windows O&M Specialist - Tier I (Hybrid Onsite)

StratasCorp Technologies; Hampton (VA); Hybrid; USD 95,000 - 125,000; Full time

Job summary

StratasCorp Technologies is hiring for an IT Operations and Maintenance (O&M) support role in the Hampton Roads area. The professional will provide services for Windows-based IT systems, perform O&M tasks, monitor dashboards and ticket queues, and perform initial triage and basic troubleshooting.

The role requires DoD STIG knowledge, PowerShell proficiency, Hyper-V experience, and familiarity with Microsoft tools like WAC and Azure Arc.

Qualifications

• 3+ years of IT experience overall.
• Hands-on experience with Windows-based IT systems and O&M tasks.
• Knowledge of DoD STIGs and compliance requirements.
• Experience with Virtualization technology (Hyper-V preferred).
• Familiarity with Microsoft administration tools such as WAC and Azure Arc.

Responsibilities

• Provide O&M services for Windows-based IT systems and report task progress.
• Monitor events and alerts; serve as first line of defense.
• Triage alerts, assess scope/impact, and assign priority.
• Perform basic troubleshooting using runbooks and reboot devices when authorized.
• Communicate status to stakeholders per the notification matrix; update tickets.
• Escalate issues beyond runbook scope to Tier 2/3 with clear notes.
• Develop and submit change requests as needed.
• Produce capacity and performance reports; optimize IT system performance.
• Contribute to O&M documentation (patching, updates, security posture).
• Provide project updates to leadership and document customer issues in the ticketing system.

Skills

PowerShell

STIGs

Hyper-V

Azure administration tools

Education

Bachelor's/Master's/Ph.D in CS or related field

Active Secret Clearance

Tools

WAC

Azure Arc

Job description

StratasCorp Technologies is hiring for an IT Operations and Maintenance (O&M) support role in the Hampton Roads area. The professional will provide services for Windows-based IT systems, perform O&M tasks, monitor dashboards and ticket queues, and perform initial triage and basic troubleshooting.

The role requires DoD STIG knowledge, PowerShell proficiency, Hyper-V experience, and familiarity with Microsoft tools like WAC and Azure Arc.