Azure Cloud Support Engineer — Secret Clearance

CACI International; United States; Remote; USD 63,000 - 130,000; Full time

Job summary

CACI is seeking a Cloud Support Specialist to provide hands-on engineering and operational support for Azure cloud services across mission workloads. The role emphasizes AKS, PaaS services, and Infrastructure‑as‑Code patterns. You will research solutions, resolve blockers, and help ensure reliability and scalability of cloud platforms.

The position requires U.S. citizenship, ability to obtain DoD Secret clearance, and 2–4 years of cloud operations or engineering experience.

Qualifications

• US citizenship required.
• Ability to obtain and maintain a DoD Secret clearance.
• 2–4 years of experience in cloud operations, engineering, or technical support.
• Experience with Azure core services, PaaS offerings, and AKS fundamentals.
• Familiarity with Infrastructure‑as‑Code tools such as ARM or Bicep.
• Ability to troubleshoot cloud networking, certificates, DNS, and connectivity issues.
• Strong problem‑solving abilities and capacity to work independently.
• Effective communication skills with both technical and non-technical stakeholders.

Responsibilities

• Deploy, configure, and troubleshoot Azure resources including VMs, storage, networking components, and PaaS services.
• Support and maintain Azure Kubernetes Service (AKS) clusters and assist with container workload troubleshooting.
• Implement and maintain Infrastructure‑as‑Code templates such as ARM or Bicep.
• Configure Private Endpoints, encryption options, and diagnostic settings for cloud resources.
• Investigate issues related to certificates, DNS, networking dependencies, and service connectivity.
• Analyze logs, performance metrics, and telemetry to identify and resolve service issues.
• Assist with deployment pipeline troubleshooting and contribute to improving automation processes.
• Document processes, troubleshooting procedures, and platform configurations.
• Provide guidance to less‑experienced engineers through informal mentoring and knowledge sharing.

Skills

Azure core services

AKS fundamentals

IaC (ARM/Bicep)

Troubleshoot cloud networking

Independent work

Communication with stakeholders

Tools

ARM

Bicep

Job description

CACI is seeking a Cloud Support Specialist to provide hands-on engineering and operational support for Azure cloud services across mission workloads. The role emphasizes AKS, PaaS services, and Infrastructure‑as‑Code patterns. You will research solutions, resolve blockers, and help ensure reliability and scalability of cloud platforms.

The position requires U.S. citizenship, ability to obtain DoD Secret clearance, and 2–4 years of cloud operations or engineering experience.