Azure Cloud Administrator II – Fanatical Support Expert

WebHosting; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Rackspace Technology is hiring Azure Cloud Administrators to deliver Fanatical Support with AWS and Azure as part of a global team. The role focuses on maintaining Azure Cloud environments, handling outages, and supporting customers with scale, load balancing, and network services.

Ideal candidates have hands-on Azure IaaS experience, knowledge of Windows or Linux systems, and at least one Azure certification.

Qualifications

• Hands-on experience with Azure IaaS compute, networking, and storage.
• Experience on Windows or Linux server administration.
• Azure certifications (Associate/Professional/Specialty) preferred or required.

Responsibilities

• Maintain stability of Azure Cloud environments.
• Respond to support requests via tickets and phone calls within SLAs.
• Troubleshoot time-critical incidents and outages.
• Collaborate with other teams and escalate when needed.
• Mentor teammates and contribute to process improvements.

Skills

Azure products & services

Compute & Networking

Administration & Security

Azure IaaS

Azure certification

Education

Bachelor's degree (preferred)

Job description

Rackspace Technology is hiring Azure Cloud Administrators to deliver Fanatical Support with AWS and Azure as part of a global team. The role focuses on maintaining Azure Cloud environments, handling outages, and supporting customers with scale, load balancing, and network services.

Ideal candidates have hands-on Azure IaaS experience, knowledge of Windows or Linux systems, and at least one Azure certification.