AWS Cloud Reliability Engineer, DevSecOps & Contact Center

Root It Services

United States

Remote

USD 83.000 - 117.000

Vollzeit

vor 30 Stunden

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Zusammenfassung

Root It Services is seeking a Cloud Reliability Engineer to join the Reliability Engineering team, focusing on designing scalable, highly available cloud solutions that standardize enterprise environments and accelerate development velocity. The role emphasizes AWS, DevOps, IaC, and Contact Center/Voice Bot platforms to ensure operational excellence.

The position is remote in the United States with a 6-12 month engagement, offering exposure to enterprise cloud transformation and security best

Qualifikationen

4+ years in software development, cloud engineering, or reliability roles.
Strong AWS experience and cloud-native architectures.
Experience building CI/CD pipelines and DevOps.
Hands-on IaC with CloudFormation.
Experience supporting production workloads in cloud environments.
Expertise in Contact Center & Conversational AI.
Knowledge of serverless, containers, observability.
Excellent communication and leadership.

Aufgaben

Design and implement services that standardize cloud environments across the enterprise.
Build reusable architectures and cloud-native services to improve development velocity for agile teams.
Ensure applications follow best practices for fault tolerance, observability, scalability, and operational simplicity.
Develop highly available and resilient cloud solutions aligned with enterprise architecture standards.

Kenntnisse

AWS Cloud

CI/CD pipelines

DevOps practices

Infrastructure as Code

CloudFormation

Production workloads

Agile methodologies

Contact Center tech

Voice bots

Serverless

Containers

Observability

Leadership

Communication

Tools

Amazon Connect

Voice Bot frameworks

NLP engines