Awake Overnight Direct Care Staff

CCAB South; Lowell (MA); On-site; USD 52,677,000 - 71,175,000; Full time

Benefits offered by this job

403(b) savings plan

Generous time off

Job summary

Catholic Charities Boston is seeking Awake Overnight Direct Care Staff to supervise Young Parent families during 11pm–9am shifts in Lowell, MA. The role involves bed checks, safety monitoring, and transporting clients as needed.

Applicants should have relevant education or experience, CPR/First Aid certification, and strong interpersonal skills. The program emphasizes parent education, daily living support, and strict adherence to policies and safety procedures.

Qualifications

• Bachelor’s degree in a related field or an Associate’s with relevant experience.
• Current CPR and First Aid certification.
• Experience with de-escalation techniques.
• Strong organizational and interpersonal skills.
• Massachusetts driver’s license with clean driving record.
• Ability to pass CORI/SORI/DCF background checks.
• Ability to lift, push and pull up to 10 pounds.

Responsibilities

• Provide overnight supervision to Young Parent families in the program.
• Conduct hourly bed checks and document logs accurately.
• Transport Young Parents to appointments and local destinations per policy.
• Support families in developing daily living and parenting skills.
• Maintain professional boundaries and model respectful behavior.
• Administer and monitor the Medical Management Program as directed by the RN.
• Ensure safety and promptly report concerns to the Program Director.
• Attend monthly staff meetings and required training sessions.

Skills

CPR/First Aid

De-escalation skills

Clear communication

MS Office & database apps

Massachusetts driver’s license

Background check compliance

Lift up to 10 lbs

Bilingual (Spanish)

Education

Bachelor’s degree in related field

Associate’s degree + 3 years applicable experience

Tools

Microsoft Office Suite

Database applications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Awake Overnight Direct Care Staff

30 to 40 Hours Full-Time 48 Lawrence Street, Lowell, MA, US

10 days ago Requisition ID: 1490

Salary Range: $18.38 To $24.82 Hourly

About Us

Catholic Charities Boston is a leading provider of comprehensive emergency assistance and long-term economic empowerment for families and individuals. Rooted in a faith mission, we welcome people regardless of faith and circumstance. We address key issues facing our communities, providing food, shelter, resources, affordable childcare, and advocacy while creating pathways to job and housing security. Our goal is to break the cycle of poverty by helping individuals and families overcome immediate crises and build sustainable futures.

Awake Overnight Direct Care Staff (Wednesday-Saturday 11pm-9am) assist residents in developing parenting skills and completing daily tasks, while always maintaining professional boundaries and confidentiality. The Awake Overnight Direct Care Staff are responsible for ensuring the safety and security of the program during overnight hours, including completing hourly bed checks and monitoring the residence for any concerns.

• Bachelor’s degree in a related field with prior related work or volunteer experience. Or, an Associate’ s degree with three prior years of experience working with adolescents in a similar environment.
• Current CPR and First Aid training certification.
• Experience with de-escalation skills.
• Demonstrated ability to work with a varied and occasionally challenging client population.
• Strong organizational and interpersonal skills with attention to detail.
• Ability to communicate clearly and effectively.
• Good computer skills with Microsoft Office Suite and database applications.
• A valid Massachusetts driver’s license and good driving record.
• Ability to pass background record check (CORI/SORI/DCF) and fingerprinting.
• Ability to lift, push and pull up to 10 pounds without assistance.

PREFERRED QUALIFICATIONS

• Bilingual, bicultural, Spanish speaking ability preferred.

RESPONSIBILITIES

• Provide overnight supervision and support to Young Parent families residing in the program.
• Conduct and document hourly bed checks; maintain detailed and accurate log notes.
• Transport Young Parents to appointments and other local destinations in line with program policies, particularly those related to Service Plan related tasks.
• Support Young Parents in developing skills for daily living and parenting through instruction and guidance.
• Uphold and enforce program rules and policies while modeling respectful, appropriate behavior.
• Administer and monitor the Medical Management Program as instructed by the Program RN.
• Ensure the safety and well-being of all Young Parent families by adhering to program procedures and promptly reporting any issues to the Program Director or designee.
• Maintain professional boundaries and apply de-escalation techniques as necessary; consistently follow safety protocols.
• Participate in household chores to help maintain a clean, safe, and organized living environment.
• Attend and actively participate in monthly staff meetings, biweekly supervision sessions, and complete a minimum of 24 hours of job-related training annually.
• Participate in all required agency and division-wide meetings and trainings.

Our benefits are competitive and include a 403(b) savings plan and generous time off (benefits may vary based on position and scheduled hours).

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The base pay range reflects what Catholic Charities reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation in this range may be determined based on other factors, including but not limited to work experience, education and specialty training.