Awake Overnight Residential Counselor

ADP, Inc.; Boston (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

401(K) with match

commuter pre-tax benefits

Life insurance

Training programs

Job summary

Bridge Over Troubled Waters is seeking an Awake Overnight Residential Counselor in Boston to ensure safety and support for youth during overnight shifts. You will stay awake, guide residents, and reinforce program rules in a compassionate, youth-centered environment.

The role includes advocacy, crisis intervention, life-skills coaching, and strong collaboration with staff. Competitive benefits accompany a schedule that supports overnight work and flexibility.

Qualifications

• Bachelor’s degree in human services or a related field preferred.
• Minimum two years of experience working with adolescents or young adults.
• CPR and First Aid certification (or willingness to obtain).
• Experience with homelessness, substance abuse, or related issues preferred.
• Effective communication and crisis management skills.

Responsibilities

• Supervise and monitor youth overnight, ensuring safety and adherence to program guidelines.
• Provide advocacy, referrals, crisis intervention, and supportive counseling as needed.
• Orient new residents to program rules and expectations.
• Assist residents in developing life skills, including cooking, socialization, and independent living preparation.
• Maintain accurate documentation and communicate effectively with staff.
• Participate in staff meetings and contribute to a culturally sensitive environment.
• Serve as a liaison between the program and community resources.
• Ensure that all activities, services, and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients.
• We are seeking compassionate case managers.
• Participate in weekly and quarterly program and staff meetings.

Skills

Crisis intervention

Effective communication

Counseling support

CPR/First Aid

Education

Bachelor’s degree in human services or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Awake Overnight Residential Counselor

2 days ago Requisition ID: 1078

Salary: $20.00 Annually

Awake Overnight Residential Counselor

Bridge Over Troubled Waters

WHO WE ARE

For over 50 years, Bridge Over Troubled Waters has provided a comprehensive continuum of care for runaway, homeless, and high-risk youth in Boston, and has been a national model in providing innovative youth services. Our mission is to transform the lives of youth through safe, supportive and encouraging relationships, counseling, housing, and skill-building, to guide them towards self-sufficiency and achieving their goals.

ABOUT THE ROLE

The Awake Overnight Residential Counselor ensures the safety, well-being, and positive environment for youth and young adults during overnight shifts in a residential program. This role requires remaining awake and alert throughout the shift while providing support and guidance to residents.

RESPONSIBILTIES

• Supervise and monitor youth overnight, ensuring safety and adherence to program guidelines.
• Provide advocacy, referrals, crisis intervention, and supportive counseling as needed.
• Orient new residents to program rules and expectations.
• Assist residents in developing life skills, including cooking, socialization, and independent living preparation.
• Maintain accurate documentation and communicate effectively with staff.
• Participate in staff meetings and contribute to a culturally sensitive environment.
• Serve as a liaison between the program and community resources.
• Ensure that all activities, services, and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients. We are seeking compassionate case managers.
• Participate in weekly and quarterly program and staff meetings.

Please Note: This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to give the Awake Overnight Residential Counselor a general sense of the responsibilities and expectations of the position. As the nature of the business demands change, so too may the essential functions of the position. The candidate who accepts this role is expected to be flexible to meet the changing demands.

QUALIFICATIONS

It takes a special person to serve as a team member at Bridge. Before applying, please consider the following qualifications, skills, and experiences that we have found lead to success as an Awake Overnight Residential Counselor. We do not expect candidates to meet all of the criteria listed below. Reviewing the qualifications can help you to better understand what will be expected of you as a member of the team.

• Bachelor’s degree in human services or a related field preferred.
• Minimum two years of experience working with adolescents or young adults.
• CPR and First Aid certification (or willingness to obtain).
• Experience with homelessness, substance abuse, or related issues preferred.
• Effective communication and crisis management skills.

Duties will be performed both in an office environment and in the field where program residents reside. A flexible schedule and ability and willingness to work outside of regular business hours is essential.

SKILLS AND STRENGTHS

• Comfort and confidence working in a fast-paced dynamic work environment.
• Enthusiastic about working with homeless transitional youth population.

PAY AND BENEFITS

The hourly rate for this position is $20.00/ hour, Weekend Differential: +$3.00/ hour (Total $23.00/ hour on weekends).Benefits Include:

• Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday
• Health, dental, and vision insurance
• 401(K) with 3% matching contributions after 90 days of employment
• Employer-sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability, and life insurance
• Ongoing job training, including four off-site half-day trainings each year

PHYSICAL REQUIREMENTS

While performing the duties of this job the employee is regularly required to sit, work at a computer, stand and walk, and must be able to lift /move weight up to 25 pounds. The employee also must be able to hear and speak sufficiently to manage phone calls and effectively communicate/converse with others. The employee must have visual acuity and cognitive capacity to read, understand, and draft reports, letters, etc. The noise level is quiet to moderate, however, the employee must be able to perform in various settings, including in public spaces and at public events/activities.

EQUAL OPPORTUNITY STATEMENT

Bridge Over Troubled Waters, Inc. is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.