AVP-Solution Architect

ExlService Holdings, Inc.; Northern (KY); Hybrid; USD 140,000 - 160,000; Full time

Job summary

ExlService Holdings, Inc. seeks a senior presales professional to shape responses for complex RFI/RFP opportunities in U.S. markets.

You will act as the primary client-facing solution authority during oral briefings, discovery sessions, and executive reviews, aligning delivery capabilities with client needs. Collaborating with Sales, Delivery, Product, and SME teams, you will architect L&A insurance and TPA solutions, drive estimation governance for multi-million-dollar engagements, and tell

Qualifications

• Experience in presales for complex RFI/RFP engagements.
• Deep L&A insurance and TPA administration knowledge.
• Strong executive storytelling and client-facing communication.

Responsibilities

• Lead development of winning RFI/RFP responses.
• Architect operational L&A and TPA solutions.
• Guide estimation governance for multi-million-dollar engagements.

Skills

Presales

Solutioning

Estimation governance

Job description

Work Location- Remote- United States

US Salary Range- $140K-160K

https://www.exlservice.com/us-careers-and-benefits

Unlike a support or documentation role, this position drives the development of winning strategies for complex RFI/RFP responses, architects operationally grounded TPA and L&A solutions, and leads estimation governance for multi-million-dollar engagements. The incumbent acts as the primary client-facing solution authority during orals, discovery sessions, and executive briefings, and collaborates tightly with Sales, Delivery, Product, and SME teams to ensure every proposal reflects EXL's delivery capability and competitive differentiation.

The ideal candidate brings deep operational fluency in L&A insurance and TPA administration — not just platform knowledge — combined with a proven track record in presales solutioning, estimation discipline, and executive-level storytelling.