AVP -Engagement Manager – AI and Analytics Lead

EXL; Austin (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

A leading data analytics firm is looking for an experienced Engagement Manager/AVP to spearhead initiatives aimed at expanding client engagements, particularly in the automotive sector. The ideal candidate will have a strong background in analytics service delivery, with over 8 years of experience and proven success in managing client relationships. This role offers a competitive salary ranging from $140k to $190k depending on experience, along with an annual bonus. Candidates should possess strong leadership and communication skills to drive project success.

Qualifications

• 8+ years of experience in analytics service delivery and consulting.
• Strong client partner track record with growing relationships.
• Experience delivering analytics and consulting services.

Responsibilities

• Lead initiatives to grow client base in the automotive industry.
• Interact with clients to define analytical problems and solutions.
• Oversee project execution and ensure on-time delivery.

Skills

Analytics service delivery

Client management

Strong leadership

Communication skills

Interpersonal skills

Experience in AI/ML

Education

Master's degree in relevant field

BA/BS degree from top-tier institution

Job description

Job Description

• Base salary ranges: $140k - $190k depending upon experience
• Total compensation includes base salary and annual bonus targets
• Role - AVP - Engagement Manager – AI and Analytics Lead
• Experience (In Years) – 8+ Years
• For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

Responsibilities

We are looking for an experienced Engagement Manager/Assistant Vice President t to lead initiatives aimed at growing our client base and deepening our engagements with existing automotive Industry clients. This role requires a dynamic individual who has deep expertise and experience in implementing analytics and AI solutions, can leverage industry expertise, foster relationships, and drive revenue growth in line with the organization’s strategic priorities.

• Interact regularly with clients to understand business requirements, define analytical problems, structure and communicate solutions and ensure client satisfaction with strong business driving results
• Strong hands‑on expertise in data engineering and data management leading large‑scale delivery teams
• Primary day‑to‑day client contact point and often interact with C‑level executives.
• Primary client day‑to‑day contact & ensure client needs are well understood, defined & met
• Serves as the primary interface between senior client management and EXL senior leadership (VPs and SVPs)
• Accountable for delivery governance, ensuring projects are executed effectively and successfully across teams with different team structures and service delivery models. Responsible for driving revenue generating from these accounts
• Oversight of the execution of the project, with on‑time delivery every time, ensuring all project goals are met
• Manages team members, including definition of objectives, oversight of execution and evaluation of performance
• Provides thought leadership and delivers business insights to identify and resolve complex issues critical to their clients' success
• Actively contributes to business development and to attracting, retaining, developing, and motivating a team of diverse and qualified staff
• Manages communication between senior EXL partners and clients to update project progress and solicit feedback on project deliverables
• Working closely with BU leaders in the account development planning process to maximize the growth potential
• Developing a deep understanding of EXL's capabilities in Data, Analytics, Digital Operations and Solutions, and working with the relevant SMEs to help drive growth
• Create awareness of EXL expertise and capabilities among the external community; participate in key industry forums, including presenting topics relevant to senior management

Qualifications

• Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply
• 8+ years of experience comprising analytics service delivery, consulting, solution design and client management
• Track record as client partner in rapidly growing relationships
• Experience in delivering analytics/consulting services
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of technology and business consulting engagement experience
• Strong knowledge and understanding of AI / ML concepts, promise of Generative AI and other digital transformation solutions.
• Experience collaborating with large, multi‑location teams in a matrix structure
• Experience in automotive industry is a plus but not required

About Us

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI‑led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.