AVP, Senior Manager Product Services

Chubb in; Philadelphia (Philadelphia County); On-site; USD 140,000 - 180,000; Full time

Job summary

Chubb is seeking a Senior Manager Product Services to lead Financial Lines product support and compliance initiatives. The role emphasizes directing teams, coordinating with regulatory affairs, and driving timely product filings and market launches.

The ideal candidate brings at least 5 years of leadership and underwriting/product management/regulatory compliance experience within Financial Lines and related insurance products.

Qualifications

• Minimum 5 years of experience in leadership and underwriting, product management or regulatory compliance.

Responsibilities

• Manage a team of Financial Product Line Support Services staff with day-to-day oversight.
• Partner with Financial Lines units to ensure compliance with statutes/regulations, audits, and market exams.
• Lead product development and launch efforts to accelerate speed to market and ensure milestones.
• Communicate with Regulatory Affairs, Compliance, BUs, and regulators to report on compliance matters.

Skills

Leadership

Product management

Regulatory compliance

Underwriting

Job description

Join Chubb as a Senior Manager Product Servicesand bring your Financial (Specialty) Lines expertise to the forefront! If you have a passion for navigating the complexities of Financial (Specialty) insurance products and thrive in a dynamic environment, this is the perfect opportunity for you. Leverage your 5 years of experience in leadership and underwriting, product management, or regulatory compliance to make a significant impact in our Financial Lines division.

Legal and Compliance (L&C)‐Philosophy and Culture Statement: L&C is committed to providing best‐in‐class legal and compliance services to our business partners. L&C emphasizes teamwork, expertise, and a “can‑do” attitude. Operating as a best‐in‐class organization requires a commitment to constant improvement and an on‐going commitment to adding value – every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self‑development among team members, participating in company and team initiatives – all with a focus on superior execution.

Major Duties and Responsibilities:

• Manage a team of experienced Financial Product Line Support Services staff with direct oversight of the day‐ to‐day activities.
• Partner with and support the Financial Lines business unit(s) and support areas to ensure that products, systems, processes, and procedures are in compliance with statutory and regulatory requirements, including participating in compliance audits reviews and market conduct exams.
• Support Financial Lines business unit(s) by ensuring approved form/rate filings and other initiatives are implemented.
• Lead the product development and ongoing support for Financial Lines with a focus on speed to market, key deliverables and new product launches. Ensure project timelines are met or exceeded.
• Provide clear, concise communications with Regulatory Affairs, Compliance Assurance, Business Units, State Regulators, and all other internal Chubb areas.
• Report to leadership on compliance efforts and the resolution of compliance issues.
• Work with Regulatory Affairs and Compliance, lead the resolution of all regulatory issues arising out of state examinations, investigations, inquiries, and audits for Financial Lines. Ensure remediation and appropriate preventive action in response to violations of rules, regulations, policies, procedures, and standards of conduct.
• Partner with Compliance to develop, communicate, implement, and maintain policies, standards, procedures, training, monitoring and controls within the business unit.
• Work with Product Line Services Support team to ensure all product handoff dates are identified and met.
• Work with Product Line Support Services Support team to develop thorough, concise product requirements in accordance with IT handoff dates.
• Advise on the approach to new/revised products in respect to alternative solutions, adoption of existing products, rating, and pricing options, and filing strategies.
• Provide expertise and input in the creation of training materials and programs.
• Improve quality of Financial Lines product filings submitted resulting in less objections and reducing the need to refile.
• Work with AI Team to improve processes and reduce manual work.