AVP, Member Growth — Lead Teams & Growth Strategy

Financial Center; Indianapolis (IN); On-site; USD 90,000 - 150,000; Full time

Job summary

Financial Center First Credit Union invites applications for the AVP, Member Growth to drive HSA sales, member engagement, and strategic growth. You will lead the HSA Sales and Implementation Team and the Inbound/Outbound Relationship Sales Team, delivering exceptional member experiences and achieving production targets.

You will mentor leaders, manage budgets, and partner across departments to expand membership, deposits, and lending while ensuring compliance and operational excellence.

Qualifications

• Bachelor’s degree from a four-year college.
• 7+ years of progressive experience in HSA, member experience, outside sales, retail delivery, and lending.
• 3–5 years of leadership experience leading teams and achieving objectives, ideally in financial services.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and related software applications.

Responsibilities

• Lead the HSA Sales and Implementation Team to achieve production and service goals.
• Oversee relationship sales teams and drive growth in deposits, lending, and memberships.
• Coach and develop high-performing teams with accountability for results.
• Monitor portfolio performance and use data analytics to drive improvements.
• Ensure compliance with safety, security, AML/BSA and related programs.

Skills

Team leadership

Sales strategy

Customer engagement

Data analytics

Communication

Education

Bachelor’s degree from a four-year college

Tools

Microsoft Office

Job description

Financial Center First Credit Union invites applications for the AVP, Member Growth to drive HSA sales, member engagement, and strategic growth. You will lead the HSA Sales and Implementation Team and the Inbound/Outbound Relationship Sales Team, delivering exceptional member experiences and achieving production targets.

You will mentor leaders, manage budgets, and partner across departments to expand membership, deposits, and lending while ensuring compliance and operational excellence.