AVP M365 Service Engineer — Enterprise Cloud & Security

Barclays; Jefferson Park (NY); On-site; USD 115,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Job summary

Barclays is seeking an M365 Service Engineer - AVP to join the Service Operations team in Whippany, NJ. You will ensure availability, security, and performance of Microsoft 365, Entra ID, and Messaging platforms across the enterprise.

The role emphasizes incident management, automation, and collaboration with security and engineering teams to deliver reliable services and continuous improvement. This position is based in the Whippany office and offers competitive compensation.

Qualifications

• Deep technical knowledge of Microsoft 365, Entra ID, Copilot, and enterprise tenant services.
• Experience administering Exchange Online, Proofpoint, and related security platforms.
• Proficient in automation and scripting to improve operational efficiency.

Responsibilities

• Provide complex technical support for service operations and incident resolution.
• Maintain and improve monitoring, automation, and capacity management.
• Collaborate with security and engineering teams to ensure compliance and resilience.
• Lead initiatives to improve service quality and stakeholder communication.

Skills

Cloud platforms

M365/Microsoft Entra ID

Exchange Online

Automation (PowerShell/Python)

Security/compliance

Incident & problem mgmt

Tools

PowerShell

Python

PowerAutomate

PowerBI

Splunk

Job description

Barclays is seeking an M365 Service Engineer - AVP to join the Service Operations team in Whippany, NJ. You will ensure availability, security, and performance of Microsoft 365, Entra ID, and Messaging platforms across the enterprise.

The role emphasizes incident management, automation, and collaboration with security and engineering teams to deliver reliable services and continuous improvement. This position is based in the Whippany office and offers competitive compensation.