AVP, Community Services & Programs Lead

Birch-Family-Services,-Inc; New York (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

Paycom - ATS is seeking an Assistant Vice President, Community Services to provide operational, clinical, and administrative leadership across assigned programs in New York. The role ensures high‑quality, person‑centered services while maintaining compliance with federal, state, and local requirements.

The AVP will oversee program management, clinical teams, safety, staffing, audits, and regulatory reviews, with a focus on quality assurance and performance improvement.

Qualifications

• Bachelor's degree required; master's preferred.
• Progressive leadership experience in intellectual/developmental disabilities, behavioral health, or related fields.
• Strong knowledge of regulatory compliance and quality assurance.
• Experience supervising multi-disciplinary teams.

Responsibilities

• Provide leadership and oversight to Community Services programs, ensuring person-centered services and regulatory compliance.
• Conduct regular site visits (announced and unannounced) and monitor operations, staffing, and safety.
• Collaborate with HR on recruitment, retention, and staff development; coach and evaluate management and clinical staff.
• Participate in interdisciplinary, clinical, operational, and family meetings; ensure referrals, admissions, and transitions are well managed.
• Oversee incident management, corrective actions, and implementation of new regulatory requirements.
• Monitor financial stewardship and review program capacity, health, safety, and emergency preparedness.
• Engage in committees and quality improvement activities; support divisional priorities.

Education

Bachelor's degree in Human Services, Social Work, Psychology, Healthcare Administration, Public Administration, Business Administration, Special Education, or a related field

Master's degree preferred

Job description

Paycom - ATS is seeking an Assistant Vice President, Community Services to provide operational, clinical, and administrative leadership across assigned programs in New York. The role ensures high‑quality, person‑centered services while maintaining compliance with federal, state, and local requirements.

The AVP will oversee program management, clinical teams, safety, staffing, audits, and regulatory reviews, with a focus on quality assurance and performance improvement.