AVP, Collections & Loss Mitigation Leader

Nuvision Federal Credit Union; Oregon; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Flexible Spending Account

401(k) Matching

Paid Time Off

Training Provided

Tuition Reimbursement

Job summary

Nuvision Federal Credit Union is seeking an AVP Collections - Loss Mitigation to oversee day-to-day operations of the Loss Mitigation staff and to contact members with delinquent loans to establish payment arrangements. The role includes managing repossessions, bankruptcies and civil litigation, while preparing regular reports for Executive Leadership and Credit Committees.

The ideal candidate will have strong leadership, deep collections knowledge, and a track record of maximizing recoveries

Qualifications

• Four years of related experience.
• Minimum of 3 years of management experience.
• Experienced track record of high recoveries to offset gross charge off.
• Comprehensive knowledge of bankruptcy, repossessions, liquidations and foreclosures.
• Proficient with Microsoft Office including Excel, Word and PowerPoint.
• Excellent written and verbal communicator, motivator and negotiator.

Responsibilities

• Lead a professional collections team and drive process improvements.
• Monitor and report on collections and Loss Mitigation activities.
• Ensure coverage for inbound and outbound calls in a regional call center.
• Oversee performance standards and productivity across the team.
• Develop staff through training plans and performance evaluations.
• Coordinate repossession, bankruptcy and civil litigation processes.

Skills

Collections management

Recovery optimization

Performance coaching

Regulatory compliance

Stakeholder communication

Budgeting & reporting

Education

4-year college degree

Tools

Microsoft Excel

CRM systems

Workforce management software

Job description

Nuvision Federal Credit Union is seeking an AVP Collections - Loss Mitigation to oversee day-to-day operations of the Loss Mitigation staff and to contact members with delinquent loans to establish payment arrangements. The role includes managing repossessions, bankruptcies and civil litigation, while preparing regular reports for Executive Leadership and Credit Committees.

The ideal candidate will have strong leadership, deep collections knowledge, and a track record of maximizing recoveries