AVP, Client Services: Strategic Insurance Partnerships

NFP Corp; Plainview (NY); Hybrid; USD 125,000 - 135,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Exclusive discount programs

Career growth opportunities

Job summary

NFP, an Aon company, is seeking an AVP, Client Service Manager to act as strategic partner and primary relationship manager for a select group of Sales Advisors/Producers. You will coordinate and deliver client service across Commercial Property & Casualty, driving satisfaction and supporting growth.

This full-time role offers hybrid work from Plainview, NY with remote options for well-qualified candidates.

Qualifications

• Property & Casualty Broker's License required upon hire.
• CPCU or other P&C designation preferred.
• BA/BS preferred; Master's degree desirable.
• More than 8 years of industry and product line experience.
• Retail brokerage or independent agency experience required.

Responsibilities

• Serve as strategic relationship lead and primary coordinator across Advisors’ portfolio, ensuring alignment of client objectives, insurance strategy, and service delivery across all lines of business.
• Lead client planning discussions by identifying emerging risks, growth initiatives, organizational changes, and opportunities to strengthen program design and risk management strategies.
• Partner with Advisors to prepare for and participate in executive-level client meetings, renewal strategy sessions, and stewardship presentations.
• Develop a comprehensive understanding of each client’s business, ownership structure, operational priorities, and risk profile to proactively anticipate needs and recommend solutions.
• Serve as the trusted relationship manager for day-to-day client interactions while maintaining strong executive relationships with client leadership and key partners.

Skills

Executive presence

Communication

Leadership

Project management

Strategic thinking

Education

Property & Casualty Broker's License

BA/BS degree

Master's degree desirable

CPCU or other P&C designation

Tools

EPIC system

Salesforce

Job description

NFP, an Aon company, is seeking an AVP, Client Service Manager to act as strategic partner and primary relationship manager for a select group of Sales Advisors/Producers. You will coordinate and deliver client service across Commercial Property & Casualty, driving satisfaction and supporting growth.

This full-time role offers hybrid work from Plainview, NY with remote options for well-qualified candidates.