Aviation Station Trainer: Elevate Frontline Training

GAT Airline Ground Support; California (MO); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Uniforms

Paid training

PTO

401(k) contribution

Medical/Dental/Vision

Flight privileges

Career growth

Job summary

GAT Airline Ground Support is seeking a Station Trainer to design, deliver, and evaluate training across customer service and ramp operations. You will ensure new hires and staff are trained per company policies, airline requirements, and regulatory standards.

You will collaborate with station leadership and external partners to identify needs, implement improvements, and monitor training effectiveness throughout the employee lifecycle, exercising judgment, initiative, and independence.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent (GED) required.
• Minimum of one year of aviation training experience required.
• Familiarity with aviation customer service, ramp operations, and industry procedures.
• Experience developing, delivering, or facilitating training programs.
• Strong interpersonal, communication, and listening skills.
• Ability to evaluate employee performance and training effectiveness.
• Ability to plan, organize, and manage multiple training initiatives.
• Ability to work independently with minimal supervision.
• Must pass pre-employment and random drug screen; FBI background check and Customs seal.

Responsibilities

• Deliver initial and recurrent training for employees and managers, including new hire orientation, customer service training, ramp training, harassment training, management concepts, and regulatory-required training.
• Provide hands-on training during the employee orientation period and evaluate training effectiveness through testing, quizzes, and performance observation.
• Research new training techniques and recommend enhancements to existing training programs.
• Develop and implement improvements to training materials and delivery methods.
• Monitor training effectiveness by touring terminals and observing employee performance.
• Assess employee knowledge and operational readiness in customer service and ramp environments.
• Create reports and summaries of training observations and present findings to station leadership.
• Provide targeted or refresher training at the request of managers for employees under their supervision.

Skills

Training delivery

Communication

Interpersonal skills

Organizational skills

Independent work

Problem solving

Education

High school diploma (GED)

Job description

GAT Airline Ground Support is seeking a Station Trainer to design, deliver, and evaluate training across customer service and ramp operations. You will ensure new hires and staff are trained per company policies, airline requirements, and regulatory standards.

You will collaborate with station leadership and external partners to identify needs, implement improvements, and monitor training effectiveness throughout the employee lifecycle, exercising judgment, initiative, and independence.