Aviation Ramp & Guest Services Supervisor

Unifi Aviation, LLC; Canton (OH); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay

Paid time off

Medical, Dental and Vision Insurance

401k

Employee discounts

Wellness programs

Job summary

Unifi Aviation, LLC is seeking a full-time Airport Ramp/Customer Service Supervisor at CAK in North Canton, OH. The role leads a team of agents delivering passenger services from arrival through boarding, including ticketing, baggage handling, and special needs support.

Qualified candidates have a high school diploma or GED, must be 18+, and be able to obtain airport credentials as required. The job offers full-time hours, competitive benefits, and a focus on safety and service.

Qualifications

• High School diploma or GED required.
• Must be at least 18 years old.
• Credentials required per airport/state/customs requirements.

Responsibilities

• Lead a team of agents in customer service for arrivals, check-in, boarding, baggage and other passenger services.
• Assist passengers with a friendly welcome and special needs support (UNU minors, VIP, wheelchair).
• Handle ticketing and check-in tasks using a computerized system and resolve related issues.

Skills

Customer service

Team leadership

Education

High School diploma or GED

Job description

Unifi Aviation, LLC is seeking a full-time Airport Ramp/Customer Service Supervisor at CAK in North Canton, OH. The role leads a team of agents delivering passenger services from arrival through boarding, including ticketing, baggage handling, and special needs support.

Qualified candidates have a high school diploma or GED, must be 18+, and be able to obtain airport credentials as required. The job offers full-time hours, competitive benefits, and a focus on safety and service.