Aviation Operations Leader: Field & Crisis Management

PrimeFlight Aviation Services; Berkeley (MO); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid time off

Growth potential

Job summary

PrimeFlight Aviation Services, Inc. is seeking an Operations Manager to oversee field operations, lead the operations team, coordinate with airlines and airport authorities, and implement policies.

You will drive crisis management, ensure safety standards, and improve efficiency in a large, multi-location aviation support organization. The role requires 5+ years of leadership experience, strong people skills, and extensive travel.

Qualifications

• Minimum 5 years of leadership/operational experience.
• Proven ability to lead large teams.
• Valid state driver's license with clean record.
• Fluent in English (reading/writing/speaking).
• Willing to travel >75% between airport stations.
• Knowledge of airport operations and regulatory requirements.
• Ability to work onsite Monday–Friday and be flexible with extended hours.
• Background check and drug screen required.

Responsibilities

• Manage the delivery of services for customer airlines and airports in accordance with the contract and within the agreed budget level.
• Ensure safety and security policies and procedures are in accordance with all applicable standards set.
• Liaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other airport stakeholders.
• Manage local Recruiting and Staffing initiatives, following recruiting and hiring policies and procedures and ensuring staffing levels are maintained to meet internal/external service level/quality assurance standards.
• Monitor performance and take action to correct any shortfalls.
• Collaborate with Senior leadership operational gaps, irregularities and audits.
• Guide and mentor the local team.
• Investigate and report all accidents, incidents, and irregularities, including work-related accidents/incidents, passenger incidents involving PrimeFlight employees and property and/or aircraft damage.
• Ensure compliance with all local, state, and federal regulations and laws as well as required security measures.
• Promote and support workplace diversity initiatives.
• Assist and/or lead startup operations across all lines of business.
• The ability to backfill open leadership positions during times of vacancy.
• Perform any additional duties as assigned by management.

Skills

Leadership

Operational experience

Team management

Driver's license

English communication

Crisis management

Travel readiness

Job description

PrimeFlight Aviation Services, Inc. is seeking an Operations Manager to oversee field operations, lead the operations team, coordinate with airlines and airport authorities, and implement policies.

You will drive crisis management, ensure safety standards, and improve efficiency in a large, multi-location aviation support organization. The role requires 5+ years of leadership experience, strong people skills, and extensive travel.