Aviation NOC Operations Coordinator (Shift-Based)

Signature Aviation; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Health Savings Account

Flexible Spending Accounts

Life Insurance

Disability Insurance

401(k)

Paid time off

Paid Maternity Leave

Tuition reimbursement

Training and Development

Employee Assistance Program

Job summary

Signature Aviation in Orlando is seeking an Operations Coordinator to support the Network Operations Center with 24/7 coverage. You will liaise with dispatchers, GMs, and NetJets/Flexjet liaisons, coordinating weather events and ramp operations.

The role requires strong communication, organizational skills, and the ability to work across PM and midnight shifts in a high-pressure aviation environment. Join a team focused on reliability and excellence.

Qualifications

• Experience in operations coordination, preferably in aviation or a related field.
• Strong communication and organizational skills.
• Ability to work effectively under pressure and in a shift-based environment.
• Familiarity with the aviation and/or transportation industries is a plus.
• Team player with a collaborative problem-solving focus.
• Must be at least 18 years old.
• Ability to pass background checks and obtain an airport security badge, be insurable by company policies.
• Must be legally authorized to work in the country of employment.

Responsibilities

• Shift-Based Operational Support: Assisting in NOC operations across various shifts, including PM and midnight shifts, to maintain operational continuity.
• Liaison for Stakeholders: Acting as a contact point for FBO Dispatchers, GMs, Duty Managers, and liaisons from NetJets and Flexjet.
• Weather and Event Coordination: Aiding in the management of de-icing operations, diversion planning, and peaking event strategies.
• Operational Challenges Resolution: Addressing ramp congestion, fueling delays, and other operational issues in a timely manner.
• Assistance in Scheduled Operations: Supporting the management of scheduled operations like NetJets and Flexjet's operating days and charter activities.
• Customer Communication: Facilitating communication with NetJets and Flexjet liaisons, pilots, and VIPs and handling general notifications.
• Internal Communication and Reporting: Assisting in organizing shift briefings, managing email correspondences, and ensuring effective communication within the NOC.

Skills

Communication

Organizational skills

Shift work

Team player

Analytical skills

Multitasking

Interpersonal skills

Tools

Scheduling software

Operational software

Communication platforms

Job description

Signature Aviation in Orlando is seeking an Operations Coordinator to support the Network Operations Center with 24/7 coverage. You will liaise with dispatchers, GMs, and NetJets/Flexjet liaisons, coordinating weather events and ramp operations.

The role requires strong communication, organizational skills, and the ability to work across PM and midnight shifts in a high-pressure aviation environment. Join a team focused on reliability and excellence.