Aviation Operations Lead & Guest Experience

Signature Aviation; Garden City (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Signature Aviation seeks an Operations Manager to lead base operations, focusing on safety, efficiency, and guest experience for private aviation guests and crews. The role involves coordinating team activities, mentoring staff, and stepping into frontline duties as needed.

Responsibilities include overseeing Airside/Guest Experience teams, training staff, scheduling shifts, and ensuring strict adherence to SOPs and regulatory requirements in a fast-paced aviation environment.

Qualifications

• High School Diploma or GED is required.
• 1–2 years aviation or cargo operations experience preferred.
• Ability to obtain airport security clearance and other required certifications.

Responsibilities

• Lead a team to operate base operations safely and efficiently per SOPs.
• Manage Airside/Guest Experience teams and ensure professional conduct and policy adherence.
• Interview, onboard, train, and develop team members; schedule and assign duties.

Skills

Leadership

Guest service

English proficiency

Time management

Team coordination

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Signature Aviation seeks an Operations Manager to lead base operations, focusing on safety, efficiency, and guest experience for private aviation guests and crews. The role involves coordinating team activities, mentoring staff, and stepping into frontline duties as needed.

Responsibilities include overseeing Airside/Guest Experience teams, training staff, scheduling shifts, and ensuring strict adherence to SOPs and regulatory requirements in a fast-paced aviation environment.