Aviation Messaging Implementation Lead

Collins Aerospace; Annapolis (MD); On-site; USD 69,000 - 131,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Three weeks vacation

401(k) plan with employer match

Tuition reimbursement

Student loan repayment

Job summary

Collins Aerospace is seeking an Implementation Lead to join the Messaging Implementation Engineering Team in Annapolis, MD. You will lead airline middleware messaging connections and routing between CAS airline services and customer end systems, coordinating with engineering, program management, and customers.

You will configure applications (Java/JavaScript), manage global customer projects, troubleshoot issues, and provide technical guidance to sales and delivery teams.

Qualifications

• STEM degree with 2+ years of relevant experience.
• Experience with messaging systems, protocols, and airline messaging formats.
• Project management skills.
• Experience with Commercial Airline / Global Distribution System operational messaging.
• Experience interacting with internal and external customers.
• Demonstrated ability to meet deadlines and troubleshoot positively.
• Experience working independently in an international, cross-functional team.
• Experience troubleshooting and resolving connectivity issues.

Responsibilities

• Configure software applications and services using Java/JavaScript.
• Manage multiple global customers facing implementation and migration projects/tasks.
• Troubleshoot customer issues and provide written responses to questions.
• Provide technical advice to internal sales, product and service delivery teams.
• Work directly with internal and external customers for troubleshooting and service support.
• Demonstrate strong organizational skills to manage workloads of varying complexity.
• Apply analytical and problem‑solving skills to assess issues and identify solutions.
• Participate in on‑call rotation duties for after‑hours support.

Skills

Messaging systems

Project management

Customer interaction

Problem solving

Independent work

Education

Bachelor's degree in STEM

Tools

IBM WebSphere MQ (MQSeries)

PMP certification

Job description

Collins Aerospace is seeking an Implementation Lead to join the Messaging Implementation Engineering Team in Annapolis, MD. You will lead airline middleware messaging connections and routing between CAS airline services and customer end systems, coordinating with engineering, program management, and customers.

You will configure applications (Java/JavaScript), manage global customer projects, troubleshoot issues, and provide technical guidance to sales and delivery teams.