Aviation Logistics Service Delivery Lead

Unilode Aviation Solutions; Hempfield Township (Westmoreland County); On-site; USD 67,000 - 90,000; Full time

Benefits offered by this job

Bonus program

Paid time off

Holidays

Floating holiday

Wellness days

Medical, dental, vision insurance

Company-paid life insurance

401(k) plan

Referral bonus

Pension

Supportive culture

Job summary

Unilode Aviation Solutions seeks a Service Delivery Supervisor to oversee daily on-the-ground service delivery, ensuring ULD pooling operations align with procedures and governance. You will validate records, manage discrepancies, and drive cost-quality improvements.

The role emphasizes supervising operational tasks, adherence to safety practices, and maintaining accurate documentation within a busy aviation logistics environment.

Qualifications

• Experience in operational, logistics, aviation, cargo or ground handling.
• Proven ability to supervise day-to-day operational activities at station or team level.
• Strong understanding of operational procedures, compliance requirements, and safety practices.

Responsibilities

• Supervise day-to-day service delivery activities on the ground.
• Validate ULD records against system records and resolve discrepancies.
• Ensure adherence to defined procedures, governance, and safety standards.

Skills

Operational experience

Aviation logistics

Supervisory experience

Procedures compliance

Job description

Unilode Aviation Solutions seeks a Service Delivery Supervisor to oversee daily on-the-ground service delivery, ensuring ULD pooling operations align with procedures and governance. You will validate records, manage discrepancies, and drive cost-quality improvements.

The role emphasizes supervising operational tasks, adherence to safety practices, and maintaining accurate documentation within a busy aviation logistics environment.