Aviation Line Service Technician

Talent Matrixx; Boise (ID); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Vacation

Paid Sick Leave

8 Paid Holidays

Bonus

Career growth

Job summary

Talent Matrixx is seeking a Line Service Technician in Boise, ID to join a well-established aviation team. Entry level to experienced candidates are encouraged to apply, and you will be the first point of engagement with customers while fueling aircraft with care.

The role emphasizes outstanding customer service, safety, and teamwork in a dynamic airside environment. Physical ability to work outdoors in all weather and compliance with FAA/SIDA requirements are essential.

Qualifications

• Excellent customer service skills and ability to work well in a team.
• Ability to be proactive and anticipate customer needs.
• Must be physically able to work outdoors in all weather and around equipment.
• Background checks and pre-employment drug screening will be required.

Responsibilities

• Greet customers and marshal aircraft as first point of contact.
• Answer phone and handle fuel orders and service requests.
• Process rental car and hotel reservations; handle credit card transactions.
• Clean aircraft interior and exterior; maintain line service facilities.

Skills

Customer service

Teamwork

Proactive

Physical fitness

Education

High School diploma or GED

Job description

We are seeking a Line Service Technician to join a well-established aviation company in Boise, ID. We are interested in candidates who are entry level to experienced. In this role you will provide exceptional service for our customers as a first line of engagement while fueling aircraft. The ideal candidate will have excellent customer service skills and take pride in exercising work with the highest level of care and respect for aircraft.

Job Description:

• Aircraft marshaling and greeting
• Phone reception
• Receiving of fuel orders (including written fuel orders), service requests
• Processing rental car and hotel reservations
• Processing credit cards
• Cleaning aircraft interior and exterior
• Maintaining aircraft service request board (white board)
• Ensuring the cleanliness of the line service facilities (lounges, bathrooms, offices, grounds, etc.)
• Performing customer service requests and maintaining a high standard of customer service relations.
• Fueling aircraft in accordance to best practices and NATA Training
• Moving aircraft in accordance to best practices and NATA Training
• Ensuring the safety and security of Turbo Air’s facilities and the general aviation sector.
• Other duties as required

Qualifications and Skills:

• Enjoy providing exceptional customer service
• Work well in a team environment
• Ability to be proactive and anticipate customer needs
• Must be physically capable of safely working with and around various types of equipment while outside in all types of weather, day or night
• High School diploma or GED equivalent
• Valid driver’s license with clean driving record
• Successful candidates must pass the FAA and Homeland Security background checks as required at Airport Terminal and within high security SIDA facilities. In addition, candidates will need to complete a pre-employment drug screening.

Benefits

• Health Insurance, Life Insurance, Paid Vacation, Paid Sick Leave, 8 Paid Holidays each year, bonus and career growth.