Aircraft Aviation FuelLine Service Technician

Turbo Air, Inc.; Boise (ID); On-site; USD 22,000 - 31,000; Full time

Job summary

Turbo Air, Inc. in Boise, Idaho, seeks a Line Service Technician to provide exceptional customer service and ground support for aircraft of all sizes. Training will be provided; aviation experience preferred but not required.

Responsibilities include aircraft marshaling, ground handling, fuel orders, reservations processing, card payments, and maintaining facility cleanliness. Shifts available; starting wage is $19/hour.

Qualifications

• Enjoy providing exceptional customer service.
• Work well in a team environment.
• Ability to be proactive and anticipate customer needs.
• Solid verbal and written English communication skills.
• Must communicate with supervisors, co-workers and customers in a respectful manner.
• Must be physically capable of working outdoors in all weather, day or night.
• Valid driver’s license with clean driving record.
• 24/7 operation with varying shifts including weekends/holidays.
• Pass FAA and Homeland Security background checks.
• Pre-employment drug screening.
• Able to lift 50 lbs or more.

Responsibilities

• Aircraft marshaling and greeting.
• Phone reception.
• Receiving of fuel orders (including written fuel orders), service requests.
• Processing rental car and hotel reservations.
• Processing credit cards.
• Cleaning aircraft interior and exterior.
• Maintaining aircraft service request board.
• Ensuring cleanliness of line service facilities.
• Performing customer service requests and maintaining a high standard of customer service relations.
• Fueling aircraft in accordance with best practices and NATA Training.
• Moving aircraft in accordance with best practices and NATA Training.
• Ensuring safety and security of Turbo Air’s facilities and the general aviation sector.

Skills

Customer service

Teamwork

Proactive

English communication

Respectful communication

Physical fitness

Reliable transportation

Shift flexibility

Background checks

Drug screening

Lifting 50 lbs

Education

High School diploma or GED

Job description

Turbo Air is a General Aviation / FBO Facility located in Boise, Idaho.

We are seeking qualified candidates to join our Line Service Technician Team. In this role you will provide exceptional service for our customers including ground service for aircraft's of any size, day-to-day housekeeping and grounds keeping for our facilities.

Aviation experience is preferred but not mandatory, as training will be provided.

Job Description:

Aircraft marshaling and greeting

Phone reception

Receiving of fuel orders (including written fuel orders), service requests

Processing rental car and hotel reservations

Processing credit cards

Cleaning aircraft interior and exterior

Maintaining aircraft service request board (white board)

Ensuring the cleanliness of the line service facilities (lounges, bathrooms, offices, grounds, etc.)

Performing customer service requests and maintaining a high standard of customer service relations.

Fueling aircraft in accordance to best practices and NATA Training

Moving aircraft in accordance to best practices and NATA Training

Ensuring the safety and security of Turbo Air’s facilities and the general aviation sector.

Other duties as required

Qualifications and Skills:

Enjoy providing exceptional customer service* Work well in a team environment * Ability to be proactive and anticipate customer needs Solid verbal and written English communication skills * Must demonstrate the ability to communicate with supervisors, co-workers and customers in a highly respectful manner * Must be physically capable of safely working with and around various types of equipment while outside in all types of weather, day or night * Reliable transportation required * High School diploma or GED equivalent * Valid driver’s license with clean driving record * This role is staffed 24 hours, 7 days a week, 365 days per year in all types of weather * Various shift work (nights/days) including weekends and holidays could be required as part of the work schedule * Successful candidates must pass the FAA and Homeland Security background checks as required at Airport Terminal and within high security SIDA facilities * In addition, candidates will need to complete a pre-employment drug screening. * Able to lift 50 lbs or more

Shifts

Shifts available: Graveyard FRI-SUN 8:00pm - 6:00am

Job Type: Full-time/Part Time

Hourly: Starting $19/hr.