Aircraft Aviation Fuel/Line Service Technician

Turbo Air, Inc.; Boise (ID); On-site; USD 22,000 - 30,000; Full time

Job summary

Turbo Air, Inc. in Boise, Idaho, is seeking a Line Service Technician to deliver exceptional ground service for aircraft of all sizes, and to maintain a clean, safe facility and supportive grounds.

You will marshal aircraft, handle phone reception, fuel and service orders, reservations, and payments, while upholding a high standard of customer service. FAA and Homeland Security background checks, pre-employment drug screening, and lifting 50 lbs are required.

Qualifications

• High School diploma or GED required.
• Excellent customer service and communication skills.
• Able to work in a team and adapt to shifts.
• Physically capable to lift 50 lbs and work outdoors in all weather.
• Must pass FAA/Homeland Security background checks and pre-employment drug screening.

Responsibilities

• Greet and marshal aircraft and assist customers.
• Handle phone reception and fuel/service orders.
• Process rental car and hotel reservations; process credit cards.
• Clean interior/exterior of aircraft and maintain facilities.
• Maintain flight service boards and ensure safety of facilities.
• Move aircraft as needed and provide high standard customer service.
• Work various shifts including nights, weekends, holidays.

Skills

Customer service oriented

Team collaboration

Proactive problem solving

Verbal and written English

Professional communication

Physical ability

Reliable transportation

Education

High School diploma or GED

Job description

Turbo Air is a General Aviation / FBO Facility located in Boise, Idaho.

We are seeking qualified candidates to join our Line Service Technician Team. In this role you will provide exceptional service for our customers including ground service for aircraft's of any size, day-to-day housekeeping and grounds keeping for our facilities.

Aviation experience is preferred but not mandatory, as training will be provided.

Job Description

• Aircraft marshaling and greeting
• Phone reception
• Receiving of fuel orders (including written fuel orders), service requests
• Processing rental car and hotel reservations
• Processing credit cards
• Cleaning aircraft interior and exterior
• Maintaining aircraft service request board (white board)
• Ensuring the cleanliness of the line service facilities (lounges, bathrooms, offices, grounds, etc.)
• Performing customer service requests and maintaining a high standard of customer service relations.
• Fueling aircraft in accordance to best practices and NATA Training
• Moving aircraft in accordance to best practices and NATA Training
• Ensuring the safety and security of Turbo Air’s facilities and the general aviation sector.
• Other duties as required

Qualifications and Skills

• Enjoy providing exceptional customer service
• Work well in a team environment
• Ability to be proactive and anticipate customer needs
• Solid verbal and written English communication skills
• Must demonstrate the ability to communicate with supervisors, co-workers and customers in a highly respectful manner
• Must be physically capable of safely working with and around various types of equipment while outside in all types of weather, day or night
• Reliable transportation required
• High School diploma or GED equivalent
• Valid driver’s license with clean driving record
• This role is staffed 24 hours, 7 days a week, 365 days per year in all types of weather
• Various shift work (nights/days) including weekends and holidays could be required as part of the work schedule
• Successful candidates must pass the FAA and Homeland Security background checks as required at Airport Terminal and within high security SIDA facilities
• In addition, candidates will need to complete a pre-employment drug screening.
• Able to lift 50 lbs or more

Shifts

Shifts available:

• Graveyard FRI-SUN 8:00pm - 6:00am

Job Type: Full-time/Part Time

Hourly: Starting $19/hr.