Aviation IT Support Specialist

Parker Hannifin Corporation

Dublin (GA)

On-site

USD 55,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision coverage

Life and disability insurance

401(k) with company match

Tuition reimbursement

Job summary

Parker Hannifin is seeking an IT Support Technician to provide technical assistance and training for computer users and systems. The role involves diagnosing hardware and software issues, installing updates, and maintaining peripherals and networks.

Experience with PC hardware, operating systems, and networking is required. The position emphasizes reliable service, thorough documentation, and ongoing skill development in a dynamic engineering environment.

Qualifications

Trade school or AA in computer repair with hands-on hardware/software knowledge.
A+ Certification or equivalent practical skills.
Bachelor's degree in related field acceptable with relevant experience.

Responsibilities

Responds to user requests for assistance with hardware, software, networking, or other IT-related issues.
Diagnoses problems by interviewing users and guiding them through diagnostic steps.
Installs or upgrades hardware and software; maintains peripherals and printers.
Provides training and documentation for users; creates user guides and references.
Monitors network performance and coordinates with IT teams to resolve issues.
Maintains records of calls, problems, and resolutions; supports continuous improvement.