Aerospace Technical Support Engineer II

Parker Hannifin Corporation; Akron (OH); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Annual Incentive Program

Medical, dental, vision coverage

401(k) with company matching

Paid time off and holidays

Tuition reimbursement

Job summary

Parker Aerospace is seeking an Engineer 2, Technical Support to build strong customer relationships by providing solutions to technical issues from entry-to-service to end-of-life. You will perform design improvements under supervision and mentor guidance, handling root-cause investigations, maintenance tooling, and reliability concerns as part of a global support network.

The role involves collaborating across departments, updating maintenance manuals, and contributing to NPIs, with up to 10%

Qualifications

• Bachelor degree required. Mechanical, Aerospace, or Electrical Engineering degree preferred.
• 3+ years of relevant engineering experience
• Experience in a customer-facing role a plus
• Extensive knowledge of PCs in the current company operating system environment, including Word, Excel, and PowerPoint.
• Knowledge of SAP, Salesforce, Project, Power BI, and SharePoint a plus
• Continuous improvement (CI), Integrated Logistics Support (ILS), and regulatory audit experience beneficial but not required

Responsibilities

• Prepares technical project work by applying scientific and engineering principles and technical judgment.
• Coordinates offshore contracting team assignments through onsite project manager.
• Ensures consistent engineering standards, processes, and documentation methods are used in the solution of engineering problems.
• Working to gain sufficient knowledge of plant operations to obtain and integrate services of other groups whose participation is essential to successful accomplishment of assignments.
• The ability to work through, with mentoring, a solution to open-ended problems within a cross-functional team.

Skills

Analytical skills

Communication skills

Leadership

Problem solving

Customer-facing experience

Education

Bachelor's degree in Mechanical, Aerospace, or Electrical Engineering

Tools

SAP

Salesforce

Power BI

SharePoint

PowerPoint

Excel

Job description

Parker Aerospace is seeking an Engineer 2, Technical Support to build strong customer relationships by providing solutions to technical issues from entry-to-service to end-of-life. You will perform design improvements under supervision and mentor guidance, handling root-cause investigations, maintenance tooling, and reliability concerns as part of a global support network.

The role involves collaborating across departments, updating maintenance manuals, and contributing to NPIs, with up to 10%