Aviation GSE Field Service Technician

TLD; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) and Roth matching

Tuition reimbursement

Employee assistance program

Job summary

TLD is seeking an Area Service Technician (AST) to represent the company to customers, perform troubleshooting, service repairs, and training on a range of Ground Support Equipment (GSE) for aviation ramp environments. The role emphasizes safety, quality repairs, and clear communication with customers and colleagues.

You will diagnose issues, repair and overhaul electrical, hydraulic, and pneumatic systems, and assist with field service reports and documentation.

Qualifications

• Good mechanical aptitude and ability to troubleshoot complex systems.
• Strong electrical and automotive knowledge relevant to GSE.
• Excellent written and verbal communication with customers and team members.
• Must be able to lift and perform physical tasks, meet safety standards.

Responsibilities

• Represent TLD to customers and provide troubleshooting and service repairs.
• Perform inspections, repairs, and maintenance on Ground Support Equipment (GSE).
• Train customers and staff on service procedures and safety practices.
• Prepare reports and follow up on trouble tickets.
• Interact professionally with internal and external customers.

Skills

Mechanical aptitude

Electrical knowledge

Communication skills

Customer service

Physical stamina

Tools

Repair manuals

Wiring diagrams

Schematics

PLC experience

Hand tools

Job description

TLD is seeking an Area Service Technician (AST) to represent the company to customers, perform troubleshooting, service repairs, and training on a range of Ground Support Equipment (GSE) for aviation ramp environments. The role emphasizes safety, quality repairs, and clear communication with customers and colleagues.

You will diagnose issues, repair and overhaul electrical, hydraulic, and pneumatic systems, and assist with field service reports and documentation.