Area Service Technician

TLD; Boston (MA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Profit Sharing Bonus

401(K) Matching

Tuition Reimbursement

Employee Assistance Program

Company Wide Events

Job summary

An established industry player is seeking an Area Service Technician to provide exceptional support and service for Ground Support Equipment in the aviation sector. This role involves troubleshooting, performing repairs, and ensuring customer satisfaction through effective communication and problem-solving skills. The ideal candidate will possess a strong mechanical aptitude, experience with vehicle maintenance, and the ability to work in diverse weather conditions. Join a dynamic team where your skills will contribute to operational excellence and customer success in a fast-paced environment.

Qualifications

• Minimum 2 years of repair and maintenance experience on vehicles and equipment.
• Good mechanical and electrical knowledge required.

Responsibilities

• Troubleshoot and diagnose problems with equipment and systems.
• Perform repairs and adjustments to various equipment components.

Skills

Mechanical Aptitude

Electrical Knowledge

Communication Skills

Troubleshooting

Physical Endurance

Education

High School Diploma

Technical Certification

Tools

Basic Hand Tools

Job description

The Area Service Technician (AST) will represent TLD and its fundamentals to our customers. He/she will perform troubleshooting, operations support, service repairs, service bulletins and training classes. TLD designs and manufactures a comprehensive range of Ground Support Equipment (GSE) for the aviation ramp environment.

COMPANY BENEFITS

• Medical, Dental, and Vision Insurance
• Company Provided Short Term and Long Term Disability Insurance
• Company Provided Life Insurance
• Annual Profit Sharing Bonus
• 401(K) and Roth Matching
• Employee Assistance Program
• Tuition Reimbursement
• Company Wide Events

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Organizes work/assignments independently with a strong sense of results and customer satisfaction.
• Troubleshoot and diagnose problems.
• Prepare reports and follow up on trouble tickets.
• Perform repairs and adjustments to various equipment components and operating systems, or related components.
• Ability to disassemble and reassemble components.
• Professional interaction with internal and external customers.
• Performs routine housekeeping duties including cleaning of work area, tool boxes, and company vehicle(s).
• Inspect, repair and/or overhaul components, such as electrical, pneumatic and hydraulic systems.
• Other duties as assigned by the manager.

QUALIFICATIONS AND EXPERIENCE:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to perform physical requirements of the job (prolonged physical exertions, standing, lifting, pushing, pulling, squatting, bending, kneeling, climbing and working in awkward positions and tight areas).
• Must be able to lift weights exceeding 50 pounds.
• Good mechanical aptitude with basic knowledge of vehicle maintenance and repair.
• Good electrical and automotive communication knowledge.
• Minimum 2 years performing repair and maintenance on vehicles, equipment, and related components.
• Experience with diesel powered vehicles preferred.
• Familiarity with the use of repair manuals, wiring (electrical) diagrams and schematics necessary to troubleshoot or repair failed components.
• Ability to work in all weather conditions.
• Excellent written and verbal communication skills.
• Must possess basic hand tools necessary to perform assigned tasks.

OTHER SKILLS AND ABILITIES:

• Must be at least 18 years of age.
• Minimum 3 years of service repair experience; in hydraulic, pneumatic, mechanical and electrical skills with some PLC experience and HVAC.
• Must have a valid driver’s license.
• Must be able to read and speak the English language.
• No travel restrictions – Valid passport.
• Empty criminal case to allow airport access.

Compensation is based on location and experience. Preferred candidate would live close to an airport.

Job Type: Full-time

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service and Manufacturing

Industries

• Aviation and Aerospace Component Manufacturing