Aviation Ground Ops: Customer Service Agent (Part-Time)

Southern Arkansas University; United States; On-site; USD 17,377 - 24,749; Part time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on the American Airlines network

Medical and dental benefits

Job summary

A leading airline company is seeking a part-time Customer Service Agent to assist passengers with boarding and disembarking flights. The role involves operating the Jetway, managing customer needs, and ensuring safety during the boarding process. Applicants must have a high school diploma or GED, be able to lift up to 70 pounds, and effectively handle customer situations in a fast-paced environment. The position offers a starting rate of $15.29/hour, with benefits including paid training and family travel opportunities.

Qualifications

• Successful completion of the Customer Service Agent training course is required.
• Ability to handle objects up to 70 pounds regularly.
• Ability to work in varied weather conditions and elevated noise levels.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Change customer flight itinerary and seat assignments as required.
• Operate the Jetway and guide parking of aircraft.

Skills

Ability to meet company goals

Customer service skills

Organizational skills

Multitasking ability

Education

High school diploma or GED

Tools

Basic computer applications

Job description

A leading airline company is seeking a part-time Customer Service Agent to assist passengers with boarding and disembarking flights. The role involves operating the Jetway, managing customer needs, and ensuring safety during the boarding process. Applicants must have a high school diploma or GED, be able to lift up to 70 pounds, and effectively handle customer situations in a fast-paced environment. The position offers a starting rate of $15.29/hour, with benefits including paid training and family travel opportunities.