Airport Ground Services Agent — Customer Experience

Southern Arkansas University; United States; On-site; USD 17,331 - 24,684; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on American Airlines network

Medical and dental insurance

Job summary

A leading airline company seeks a Customer Service Agent to assist passengers during boarding and disembarking flights. Responsibilities include operating the Jetway, guiding aircraft, and ensuring excellent customer service. Candidates should have a high school diploma or GED and the ability to lift 70 pounds. The position requires working indoors and outdoors in various weather conditions, offering a starting rate of $15.25/hour, with benefits including paid training, vacation, and travel on the airline's network.

Qualifications

• Successful completion of training course is mandatory.
• Ability to effectively prioritize and manage tasks in a fast-paced environment.
• Must be able to lift objects weighing up to 70 pounds regularly.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Load and unload baggage and cargo.
• Operate the Jetway and guide/park aircraft.

Skills

Customer service skills

Multitasking

Organizational skills

Education

High school diploma or GED

Job description

A leading airline company seeks a Customer Service Agent to assist passengers during boarding and disembarking flights. Responsibilities include operating the Jetway, guiding aircraft, and ensuring excellent customer service. Candidates should have a high school diploma or GED and the ability to lift 70 pounds. The position requires working indoors and outdoors in various weather conditions, offering a starting rate of $15.25/hour, with benefits including paid training, vacation, and travel on the airline's network.