Aviation Front Desk & Customer Experience Specialist

inMy Jet; Rifle (CO); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA with company match

Paid time off

401(k) with company match

Employee Assistance Program

Quarterly fuel bonus

Job summary

Vantage Aviation in Rifle, CO is seeking a courteous Customer Service Representative to handle front desk interactions with aviation customers and support daily FBO operations. You will process purchases and fuel transactions, coordinate with pilots and staff, and maintain a welcoming, organized lobby.

The role requires strong communication, multitasking, and reliability; evening, weekend, and holiday shifts may be required. Hiring bonuses up to $2,000 available.

Qualifications

• Strong verbal and written communication skills.
• Ability to multitask effectively in a fast-paced environment.
• Willingness to undergo background check and drug screen.

Responsibilities

• Greet and welcome customers at the front desk with professional service.
• Process customer purchases and fuel transactions accurately.
• Coordinate transportation, lodging, and passenger baggage with pilots and team members.

Skills

Verbal communication

Written communication

Multitasking

Education

High school diploma or equivalent

Tools

Telephone systems

Computers

Cash registers

POS equipment

Job description

Vantage Aviation in Rifle, CO is seeking a courteous Customer Service Representative to handle front desk interactions with aviation customers and support daily FBO operations. You will process purchases and fuel transactions, coordinate with pilots and staff, and maintain a welcoming, organized lobby.

The role requires strong communication, multitasking, and reliability; evening, weekend, and holiday shifts may be required. Hiring bonuses up to $2,000 available.