Aviation Front Desk: Customer Service Pro (Rifle, CO)

Atlantic Aviation FBO Services, Inc.; Rifle (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

Atlantic Aviation in Rifle, CO is seeking a Front Desk Customer Service Representative for full-time hours to be the first point of contact for arriving clients and to coordinate with flight crews and ground staff.

The role requires a professional, friendly service mindset, ability to handle reservations and fuel transactions, and availability for all shifts including overtime, weekends and holidays. Occasional travel to other Atlantic locations may be necessary.

Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver`s license
• Ability to comprehend and perform basic math calculations

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Education

High school diploma or GED

18 years of age

Valid driver`s license

Job description

Atlantic Aviation in Rifle, CO is seeking a Front Desk Customer Service Representative for full-time hours to be the first point of contact for arriving clients and to coordinate with flight crews and ground staff.

The role requires a professional, friendly service mindset, ability to handle reservations and fuel transactions, and availability for all shifts including overtime, weekends and holidays. Occasional travel to other Atlantic locations may be necessary.