Aviation Front Desk Agent - Flight Customer Service

Atlantic Aviation; North Charleston (SC); On-site; USD 25,000 - 26,000; Full time

Job summary

Atlantic Aviation in Charleston, SC is hiring a Front Desk Customer Service Representative at CHS. You will be the first point of contact for clients arriving at the facility, welcoming corporate flight departments and high-profile guests, and coordinating front-desk services.

The role requires excellent customer service, a high school diploma or GED, 18+ years, valid driver's license, and basic math skills. Schedule includes all shifts with overtime, weekends, and on-call duties.

Qualifications

• Customer service or hospitality experience required.
• Basic math calculations competence.
• High school diploma or GED required.

Responsibilities

• Provide customers with professional service and assistance.
• Making hotel and catering reservations for inbound and outbound aircraft.
• Processing customer purchases and fuel transactions.
• Work closely with line service personnel and pilots, ensuring all customer service needs are met.
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Hospitality

Education

High school diploma or GED

Job description

Atlantic Aviation in Charleston, SC is hiring a Front Desk Customer Service Representative at CHS. You will be the first point of contact for clients arriving at the facility, welcoming corporate flight departments and high-profile guests, and coordinating front-desk services.

The role requires excellent customer service, a high school diploma or GED, 18+ years, valid driver's license, and basic math skills. Schedule includes all shifts with overtime, weekends, and on-call duties.