Aviation Field Service Pro 75% Travel A&P Preferred

Gulfstream; Savannah (GA); Remote; USD 110,000 - 121,000; Full time

Benefits offered by this job

Medical + dental + vision

Life & disability

Retirement savings

Employee assistance

Voluntary programs

Job summary

Gulfstream is seeking a Field Service Representative to serve as the customer’s regional contact for technical guidance from Gulfstream's Customer Support network. The role is telework with 75% travel, focused initially on California and surrounding areas.

Final compensation will be determined by qualifications, knowledge, and location, with a compensation range of $109,808 - $121,366. Gulfstream offers a comprehensive benefits package and tuition assistance.

Qualifications

• Bachelor's Degree in Aviation maintenance or related field; 5 years combined experience.
• A&P license preferred.
• Valid passport required.
• Prior customer support experience preferred.
• Experience with Gulfstream large-cabin and mid-cabin aircraft highly desired.

Responsibilities

• Technical expert providing AOG and non-AOG support in person or via phone/email.
• Coordinate with TechOps, FAST, vendors and customers during AOG events.
• Escalate sensitive technical issues to GAC Management for resolution.
• Serve as regional technical liaison and maintain clear communications with customers.
• Organize and manage logistics, resources and vendors to repair aircraft worldwide.

Skills

Travel frequently

Education

Bachelor's Degree in Aviation maintenance

A&P license preferred

Job description

Gulfstream is seeking a Field Service Representative to serve as the customer’s regional contact for technical guidance from Gulfstream's Customer Support network. The role is telework with 75% travel, focused initially on California and surrounding areas.

Final compensation will be determined by qualifications, knowledge, and location, with a compensation range of $109,808 - $121,366. Gulfstream offers a comprehensive benefits package and tuition assistance.