Aviation FBO Operations Leader

AVFLIGHT CORPORATION; Grand Rapids (MI); On-site; USD 90,000 - 150,000; Full time

Job summary

AVFLIGHT CORPORATION in Grand Rapids, MI seeks a General Manager to oversee all FBO operations, including customer relations, line operations, accounting, safety, and environmental functions. You will plan and coordinate activities for fueling, hangar and office rentals, and act as a liaison with the airport community.

The role requires a 4-year aviation degree or equivalent experience, strong leadership, and a focus on customer loyalty and safety.

Qualifications

• 4 year college degree in Aviation or related study and/or equivalent professional experience.
• Must possess a valid driver's license and pass background screening and airport screening.
• Must possess strong interpersonal, oral and written communication skills.
• General knowledge of business management and accounting.
• Proficient with personal computers and Microsoft office products.

Responsibilities

• Correspond with customers regarding tenant relations and transient sales.
• Interact with customers to promote the FBO and measure customer satisfaction.
• Under guidance of Director assist in base forecasting and budgeting.
• Accountable for base performance against budget and audit results.
• Promote safety through daily observation, shift briefings, audits and safety meetings.
• Ensure staffing levels meet volumes and maintain safety and security of operations.
• Conduct accident investigations and report findings.
• Oversee GSE and facility maintenance operations.
• Perform leadership tasks such as annual reviews and hiring decisions.
• Manage training, company communications and other duties as assigned.

Skills

Interpersonal communication

Oral and written communication

Business management

Accounting basics

Microsoft Office

Education

4 year college degree in Aviation or related study

Job description

AVFLIGHT CORPORATION in Grand Rapids, MI seeks a General Manager to oversee all FBO operations, including customer relations, line operations, accounting, safety, and environmental functions. You will plan and coordinate activities for fueling, hangar and office rentals, and act as a liaison with the airport community.

The role requires a 4-year aviation degree or equivalent experience, strong leadership, and a focus on customer loyalty and safety.