Aviation Customer Programs Lead

Chromalloy Gas Turbine, LLC; Fort Lauderdale (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Benefits from day one

Development & progression programs

Paid time off, holidays, and parental/

Bonuses (quarterly/annual)

Job summary

Chromalloy is seeking a Project Manager, Customer Programs in Fort Lauderdale to lead engine material management contracts and serve as the primary customer interface for performance, issues, and strategic account management. You will coordinate cross-functional teams, monitor results, and ensure alignment with customer requirements from logistical, technical, and commercial perspectives.

The role emphasizes on-site execution, quarterly travel, and collaboration with planning, procurement,

Qualifications

• Bachelor's degree in Business, Engineering, Operations, or a related field from an accredited institution.
• Minimum 3 years of experience in project management, program coordination, aviation MRO, or a related field.
• Experience supporting cross-functional projects involving schedules, deliverables, stakeholder communication, and issue resolution.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Effective communication and collaboration skills with the ability to influence and work across functions and organizational levels.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook, and Teams.
• Willingness and ability to travel as business needs require.

Responsibilities

• Manage assigned engine material management contracts throughout the contract lifecycle.
• Serve as the primary customer interface for program performance, issue resolution, and strategic account management.
• Lead customer business reviews and performance meetings, presenting operational, financial, and technical results.
• Coordinate with material planning, procurement, repairs, logistics, operations, and product line teams to support material readiness and delivery commitments.
• Track and report program financial performance, including revenue, profitability, forecasts, and key performance indicators.
• Identify and mitigate risks that could impact customer satisfaction, contract performance, or financial results.
• Drive timely resolution of customer concerns and coordinate corrective actions across internal stakeholders.
• Support continuous improvement initiatives focused on operational efficiency, customer experience, and program profitability.
• Build and maintain strong relationships with customers and cross‑functional teams to support long‑term business success.

Skills

Cross-functional coordination

Organizational skills

Communication skills

MS Office

Travel willingness

Education

Bachelor's degree in Business, Engineering, Operations, or related field

Tools

MS Office Suite

Quantum

Job description

Chromalloy is seeking a Project Manager, Customer Programs in Fort Lauderdale to lead engine material management contracts and serve as the primary customer interface for performance, issues, and strategic account management. You will coordinate cross-functional teams, monitor results, and ensure alignment with customer requirements from logistical, technical, and commercial perspectives.

The role emphasizes on-site execution, quarterly travel, and collaboration with planning, procurement,