Aviation Customer Account Specialist

Segers Aero Corporation; Fairhope (AL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Three weeks vacation

10 Paid Holidays

401(k) with employer match

Medical Plan

Telemedicine Program

Dental and Vision

Disability Insurance

Life Insurance

Employee Assistance Program

Job summary

Segers Aero Corporation in Fairhope, AL is seeking a Customer Account Representative to join our Sales team. You will develop and maintain exceptional relationships with customers and serve as the main point of contact between customers and Segers Aero Corporation.

Responsibilities include managing customer orders in Aerotrac, generating quotes and estimates, and coordinating delivery of goods while collaborating with Production, Quality, Logistics, and other departments.

Qualifications

• Minimum 3 years in customer service or account management.
• Aviation industry experience preferred.
• Ability to travel up to 25% and obtain a passport.

Responsibilities

• Serve as primary contact for customer accounts and liaison with internal teams.
• Create and manage sales orders in Aerotrac from inception to completion.
• Generate quotes and cost estimates for projects and orders.
• Communicate with customers via email, phone, and in person.
• Coordinate arrival/departure of customers' goods and support shipments.
• Identify opportunities for additional customer support.

Skills

US citizenship

Travel up to 25%

Communication skills

Microsoft Office

Aerotrac system

Self-motivation

English literacy

Education

High School Diploma or GED

Bachelor’s or Associate in Business or related field is a plus

Tools

Aerotrac system

Microsoft Office

Job description

Segers Aero Corporation in Fairhope, AL is seeking a Customer Account Representative to join our Sales team. You will develop and maintain exceptional relationships with customers and serve as the main point of contact between customers and Segers Aero Corporation.

Responsibilities include managing customer orders in Aerotrac, generating quotes and estimates, and coordinating delivery of goods while collaborating with Production, Quality, Logistics, and other departments.