Aviation Concierge & Guest Experience Specialist

Cessna Aircraft Company; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive total rewards package

Opportunities for career growth

Job summary

A leading aviation company is seeking a Concierge in San Antonio, Texas, to provide exceptional customer care and manage visitor experiences. This role includes ensuring the cleanliness of customer areas, assisting with reservations, and maintaining customer preference data. The ideal candidate will have a high school diploma and at least 3 years of customer service experience. Strong skills in office software and excellent communication are essential. Join us to be part of a prestigious aviation legacy.

Qualifications

• Minimum 3 years customer service or relevant administrative experience required.
• Must be able to obtain and maintain an airport security badge if applicable.

Responsibilities

• Ensure Customer Business Center is clean and organized.
• Provide strong customer coordination to ensure excellent service.
• Greet customers in a friendly manner and assist with reservations.

Skills

Customer relations and interpersonal skills

Excellent communication skills – verbal and written

Proficient in Microsoft Office applications

Experience with multiline telephone

Education

High school diploma or equivalent

Tools

Salesforce

Microsoft Office

FlightAware FBO Toolbox

Job description

A leading aviation company is seeking a Concierge in San Antonio, Texas, to provide exceptional customer care and manage visitor experiences. This role includes ensuring the cleanliness of customer areas, assisting with reservations, and maintaining customer preference data. The ideal candidate will have a high school diploma and at least 3 years of customer service experience. Strong skills in office software and excellent communication are essential. Join us to be part of a prestigious aviation legacy.