Aviation Communications & Dispatch Specialist

Massport; Boston, Northern (MA, KY); Hybrid; USD 67,000 - 89,000; Full time

Job summary

Massport is seeking a Communications Specialist (Bargaining Unit) to manage critical communications and dispatch resources for routine and emergency situations across Massport properties, including BOS. You will oversee gate plans, monitor compliance, and coordinate with FAA and partner agencies to address operational concerns.

Strong technical and communication skills are essential. The role supports safety, security, and environmental stewardship while contributing to our region's air, land,

Qualifications

• Must meet one of three eligibility paths (see below) and have strong technical and communication skills.
• Ability to qualify in four areas: Card Access; Gate Control; Operations; Fire Alarm dispatch.

Responsibilities

• Manage critical communications and dispatch resources for routine and emergency situations across Massport properties.
• Oversee gate and aircraft parking plans, monitor systems for compliance, and maintain records for safe operations.
• Coordinate with FAA, Massport Operations, and partner agencies to issue reports and communicate field conditions.
• Monitor security systems, respond to alarms, and support TSA/Massport protocols during emergencies and training.

Skills

Technical skills

Communication skills

Education

Bachelors Degree + aviation experience

Bachelors Degree in Aviation Management

Public Safety Dispatcher Certification

Job description

Massport is seeking a Communications Specialist (Bargaining Unit) to manage critical communications and dispatch resources for routine and emergency situations across Massport properties, including BOS. You will oversee gate plans, monitor compliance, and coordinate with FAA and partner agencies to address operational concerns.

Strong technical and communication skills are essential. The role supports safety, security, and environmental stewardship while contributing to our region's air, land,