AV Technology & Media Support Specialist

Loyola Marymount University; Auburn Hills (MI); In loco; USD 37.000 - 46.000; Tempo pieno

Descrizione del lavoro

The AV Technology & Media Support Specialist at Loyola Marymount University ensures seamless AV operation in classrooms and learning spaces. They support faculty and staff, troubleshoot issues, maintain equipment inventory, and handle class/event video capture and editing.

Collaboration with law school staff and external vendors is common. The role requires experience with livestreaming, CMS-based repositories, Crestron/Extron systems, and Echo360, with strong communication and organizational

Competenze

• Typically a bachelor’s degree (completed or in progress) in a related field or equivalent experience.
• Minimum two years of experience in AV equipment support, maintenance, and implementation.
• Experience with capturing live events and live streaming using industry-standard software.
• Experience working with content management systems (CMS) for maintaining online video repositories.
• Experience configuring and installing Crestron and Extron AV products is preferred.
• Experience with Echo360 classroom capture and video distribution is preferred.

Mansioni

• Provide first-line technical support to faculty and staff regarding AV equipment and software in learning and event spaces.
• Install, configure, document, and maintain AV equipment, including but not limited to projectors, screens, sound systems, video conferencing systems, and smart boards.
• May require collaboration with other university departments and third-party vendors.
• Conduct preventive maintenance and routine inspections of AV equipment to minimize downtime and ensure optimal performance.
• Troubleshoot and resolve AV equipment malfunctions promptly and efficiently.
• Maintain an accurate inventory of AV equipment, including tracking equipment location, condition, and maintenance records.
• Archive and maintain an organized catalog of class recordings, ensuring easy access for students and faculty.
• Set up, operate, and troubleshoot sound systems and other audio/visual equipment for live events on campus.
• Coordinate and collaborate with event organizers, vendors, and other law school offices to ensure optimal sound and visual quality for law school events.
• Researches, recommends, tests, and implements the latest AV technology options for law school learning and event spaces.
• Assist with supervising and training student workers in department AV processes.
• Perform other duties as assigned or requested.

Conoscenze

AV support

Live streaming

Video capture/editing

Sound system setup

CMS experience

DANTE workflows

Crestron/Extron

Echo360

Classroom capture software

Microsoft Office

Team collaboration

Formazione

Bachelor’s degree or in progress in related field

Strumenti

Crestron

Extron

Echo360

CMS platforms

Descrizione del lavoro

The AV Technology & Media Support Specialist plays a crucial role in ensuring the seamless operation of audio-visual (AV) equipment in classrooms and other learning spaces across the law school campus. They provide classroom and event technical support to faculty and staff, troubleshoot AV issues, and maintain the law school’s inventory of AV equipment. Additionally, they are responsible for capturing, editing, and distributing high-quality videos of classes and events. The ideal candidate will have a strong understanding of AV equipment and experience with AV event setup, livestreaming, and video capture and editing software. Strong communication and organizational skills preferred. This position reports to the Director of Law School Technology Services and works closely with Instructional Design & Technology Specialists.

Position Specific Responsibilities/Accountabilities:

• Provide first-line technical support to faculty and staff regarding AV equipment and software in learning and event spaces.
• Install, configure, document, and maintain AV equipment, including but not limited to projectors, screens, sound systems, video conferencing systems, and smart boards.
• May require collaboration with other university departments and third- party vendors.
• Conduct preventive maintenance and routine inspections of AV equipment to minimize downtime and ensure optimal performance.
• Troubleshoot and resolve AV equipment malfunctions promptly and efficiently.
• Maintain an accurate inventory of AV equipment, including tracking equipment location, condition, and maintenance records.
• Archive and maintain an organized catalog of class recordings, ensuring easy access for students and faculty.
• Set up, operate, and troubleshoot sound systems and other audio/visual equipment for live events on campus.
• Coordinate and collaborate with event organizers, vendors, and other law school offices to ensure optimal sound and visual quality for law school events.
• Researches, recommends, tests, and implements the latest AV technology options for law school learning and event spaces.
• Assist with supervising and training student workers in department AV processes.
• Perform other duties as assigned or requested.

Requisite Qualifications:

• Typically a bachelor’s degree (completed or in progress) in a related field or equivalent experience.
• Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
• Minimum two years of experience in AV equipment support, maintenance, and implementation.
• Experience with capturing live events and live streaming using industry-standard software.
• Experience working with content management systems (CMS) for maintaining online video repositories.
• Experience working in a law school or higher education setting is preferred.
• Experience configuring and installing Crestron and Extron AV products is preferred.
• Experience with Echo360 classroom capture and video distribution is preferred.
• Experience coordinating AV for events of varying complexity, from small group settings to larger auditorium-like setups is preferred.
• Proficient in setting up and using audio and video production equipment such as audio mixers, video switchers, microphones, and amps.
• Strong understanding of AV network protocols and cabling.
• Understanding of DANTE workflows and ability to configure DANTE equipment and environments.
• Familiarity with classroom video capturing software and processes.
• Familiarity with Microsoft Office tools.
• Excellent communication and interpersonal skills to effectively interact with faculty, staff, and students.
• Ability to work independently and as part of a team.
• Demonstrated problem-solving skills and ability to identify and resolve AV issues efficiently.
• Must be flexible with work schedule – the workload may require late evenings and weekends.

Loyola Marymount University Expectations:

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constantly required to sit, feel, use finger movement, speak clearly, hear conversation, see near and far. Frequently required to stand and walk. Occasionally required to lift, carry and push up to 50 lbs., stoop, kneel, reach high and low, use depth perception. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position.

Staff Regular Salary range

$26.54 - $33.12 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.) LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions. We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real-world experience. We enroll an academically ambitious, multicultural, and socioeconomically diverse student body. We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity. Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship. LMU is a unique and rewarding place to work. As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment. We are proud of the programs, benefits and services we provide our community. We strive to ensure an inclusive environment in all aspects of campus life that fosters a strong sense of trust and mutual respect.

EEO Statement Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer-related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law. The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school-administered policies and programs, or in its employment policies and practices. All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character.