AV Technician Level III

Verta Technologies; Huntsville (AL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Professional development assistance

Retirement plan

Ability to Relocate

Job summary

Verta Technologies in Huntsville, AL seeks an AV Programmer Level II to design, program, and troubleshoot complex AV systems for a major government client. The role requires delivering high‑quality installations and coordinating with teams to meet strict timelines.

Candidates should have 5 years in AV systems programming, active Secret clearance or eligibility, and certifications in Crestron/AMX. In-person, full-time position with competitive benefits and relocation options may be offered.

Qualifications

• Must hold an Active Secret Clearance or be eligible for one.
• 5 years of AV systems programming & troubleshooting.
• Experience with Shure MXA920 is required or preferred.
• Crestron and AMX control certifications are required or preferred.
• Excellent communication with clients and team members.

Responsibilities

• Program audio, video, control and related devices for complete systems.
• Respond to trouble calls promptly and document issues.
• Create and update customer files and reports on progress.
• Collaborate with internal staff and external stakeholders.
• Plan maintenance schedules and perform routine system checks.
• Travel to various job sites as needed.

Skills

Effective communication

Troubleshoot issues

Time management

AV system knowledge

Technical docs

Microsoft Office

Driver's license

Tools

Shure MXA920

Crestron Control

AMX Control

Job description

Verta Technologies specializes in commercial audio and video systems for a wide variety of applications including: Corporate Boardrooms, DoD/Government Contractors, Conference Centers, Houses of Worship, Entertainment Venues, and many others. Verta Technologies is currently seeking a qualified candidate to provide support as a AV Programmer Level ii. This position is responsible for programming, troubleshooting, and maintaining assigned AV systems. Verta Technologies offers competitive pay, paid vacation and PTO, Health Insurance, and 401k plans.

Essential Duties and Responsibilities

Programming of audio, video, control, and other devices to create a completely functioning system. Answer trouble calls in a timely manner. Create and update detailed customer files regarding any trouble calls and communication. Work as part of a team or independently to solve complicated programming/troubleshooting tasks. This position would mainly serve a large government customer as a dedicated technician. Understanding of government processes and security procedures is a must. Routine system checks, firmware updates, patch fixes, and other system related task to improve “up-time” would be a daily task for this position. This position would have the ability to elevate trouble calls when necessary to internal Verta staff or utilize manufacturer support. This position would also identify potential issues and create maintenance plans to mitigate issues, create and implement equipment maintenance schedules, test systems prior to important customer meetings, set up and run technical systems for high‑level meetings. This position will require a high level of professionalism. Complete projects within the assigned timeline and prioritize trouble calls based on impact to the customer.

• Read and interpret electronic schematics and architectural blueprints
• Point of contact for all communication between Verta and the customer.
• Provide weekly job progress reports to all internal and external stakeholders
• Coordinate equipment distribution and shipping to meet project timelines
• Manage all internal and external project change orders
• Manage or facilitate the testing and certification of installed systems
• Ensure clients receive appropriate training on all installed systems
• Create and maintain all project related documentation in accordance with company guidelines
• Address all customer questions in a timely manner
• Leads must display a positive attitude exhibit strong teamwork skills, time management skills, with the ability to adapt to changing situations, and the capacity to accommodate hard deadlines are valuable skills.
• Travel to various job sites required.
• Other duties assigned as needed.

Skills and Abilities

• Effective communication and interaction with employees, clients and colleagues.
• Troubleshoot and solve technician system related issues.
• Effectively manage multiple trouble call tickets.
• Demonstrate time management skills with attention to detail.
• Understand AV system functionality and installation processes and techniques.
• Understand technical and construction documents.
• Proficient with Microsoft Office (Word, Excel, Outlook), Google Suite, and Adobe Acrobat
• Valid Driver’s License.

Education and/or Experience

***Must hold an Active Secrete Clearance or be eligible for a Secret Clearance***

5 years of experience in AV systems programming & troubleshooting

Shure MXA920

Crestron Control Certifications

AMX Control Certifications

Equal Opportunity Employer/Affirmative Action Employer M/F/D/V: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by law. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Ability to Relocate:

Huntsville, AL: Relocate before starting work (Required)
Work Location: In person