AV Technician Level I

Verta Technologies; Huntsville (AL); On-site; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

A leading AV systems provider in Huntsville is seeking an AV Systems Technician to troubleshoot and support AV systems in various environments. The role requires 2 years of experience in audio/video installations, flexibility, and good communication skills. Responsibilities include providing technical support, installing AV systems, and collaborating with teams on projects. Competitive pay with benefits like health insurance and PTO are offered. Candidates must have a positive attitude and the ability to work under pressure.

Qualifications

• Minimum of 2 years experience with audio/video installations and concepts.
• Experience with hand tools and good mechanical aptitude is required.
• Ability to read and interpret architectural drawings and system schematics.

Responsibilities

• Provide technical support and troubleshooting for software, hardware, and network issues.
• Install, configure, and maintain AV systems and software applications.
• Collaborate with cross-functional teams to implement AV projects.

Skills

Troubleshooting AV hardware and software issues

Strong knowledge of computer networking principles

Good communication skills

Time management skills

Problem-solving skills

Ability to adapt to changing situations

Education

High school diploma or equivalent

CTS or BS equivalent in Technology field/AV, Electronics/Engineering

Tools

Network management tools

Help Desk ticketing system

Job description

Verta Technologies specializes in commercial audio and video systems for a wide variety of applications including Corporate Boardrooms, DoD/Government Contractors, Conference Centers, Houses of Worship, Entertainment Venues, and many others.

Verta Technologies is currently seeking a qualified candidate to provide support as an AV Systems Technician. Desired candidate traits shall include Professionalism, punctuality, self-starter, positive attitude, attention to detail, and interest in advancement. Technicians need to be flexible and able to adapt to the ever-changing demands of the industry. Verta Technologies offers competitive pay, paid vacation and PTO, Health Insurance, and 401k plans.

AV System Technicians are responsible for field troubleshooting of AV systems and must have a strong understanding of signal flow and system schematics. Technicians are required to make detailed notes of system issues and the resolution of issues. The use of Help Desk ticketing system along with other software tools are used to document trouble calls. Technicians regularly interact with customers and employees of all levels and must have good communication skills. The desired candidate can stay calm under pressure and use deductive reasoning to diagnose system issues.

Desired candidates must display a positive attitude and exhibit strong teamwork skills, time management skills, the ability to adapt to changing situations, and the capacity to accommodate hard deadlines are valuable skills.

Common systems an AV Systems technician would troubleshoot may include but are not limited to; computers, network switches, routers, servers, UPS, All-in-one video conferencing solutions, media converters, media extenders, WAP, software, VOIP phones, network cable, and other devices/systems as needed.

Other duties include:

• Provide technical support and troubleshooting for software, hardware, and network issues
• Install, configure, and maintain AV systems and software applications
• Collaborate with cross-functional teams to implement AV projects and initiatives
• Assist in the development and implementation of AV policies and procedures
• Provide training and support to end-users on AV-related topics

Qualifications:

• Proven experience as an AV Technician or similar role
• Strong knowledge of computer networking principles (TCP/IP, DNS, etc.)
• Familiarity with operating systems (Windows, macOS, Linux)
• Proficiency in troubleshooting AV hardware and software issues
• Knowledge of mobile devices (iOS, Android)
• Experience with network management tools is a plus
• Excellent problem-solving skills and attention to detail

Requirements:

• Some Travel may be required 20% or more.
• A high school diploma or equivalent is required; CTS or BS equivalent in Technology field/AV, Electronics/ Engineering is desired.
• Minimum of 2 years experience with audio/video installations and concepts.
• Individuals should have good oral and written communication skills along with exceptional organizational abilities.
• Experience with hand tools and good mechanical aptitude is required.

Must be able to read and interpret architectural drawings, system schematics, line drawings, and site plans. Must be able to take direction in both verbal and written form. Individuals will also be responsible for as-assigned duties.

Interested and qualified candidates can send their resumes to [e-mail]

Equal Opportunity Employer

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type

Full-time

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Ability to Relocate

Location

• Huntsville, AL 35806: Relocate before starting work (Required)
• Work Location: In person