AV Technician - Audio Visual Systems

Arthur Grand Technologies; Petersburg (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Arthur Grand Technologies seeks an AV Instructional Technology Technician to provide operational support for audiovisual systems in classrooms, conference rooms, and event venues in Petersburg, VA. This onsite contract role covers setup, troubleshooting, and maintenance of AV equipment and presentation systems.

Ideal candidates have an associate degree in IT/AV, 2+ years of AV experience, and familiarity with ticketing systems. Bachelor’s or AVIXA CTS is a plus.

Qualifications

• Associate degree or equivalent in IT/electronics/AV tech.
• 2+ years supporting professional or enterprise AV systems.
• Experience with projectors, displays, microphones, and control systems.
• Experience with live events, classrooms, and meetings.
• Experience using a help desk or ticketing system.

Responsibilities

• Provide daily operational support for audiovisual and instructional tech in classrooms, conference rooms, and venues.
• Diagnose and resolve AV issues with projectors, displays, microphones, and control systems.
• Document service requests, repairs, and equipment changes in ticketing/inventory systems.
• Support university events, commencements, conferences, and meetings with AV setup.
• Work evenings, weekends, and other non-standard hours as required.

Skills

AV troubleshooting

Live event support

Help desk ticketing

User support

Projector/display knowledge

Audio-visual systems

Education

Associate degree in IT/Electronics/AV Tech

Bachelor's degree (preferred)

Tools

Extron

Q-SYS

Biamp

Crestron

Job description

Position

Position: - Technical Support Analyst – Req ID: 810091Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: ContractInterview type: Both Video & In-Person Interview

Job Description

The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 YearsTroubleshooting, installing, operating, and maintaining AV equipment - Required 2 YearsSupporting Live events, meetings, classrooms technology - Required 2 YearsExperience using a help desk or ticketing system - Desired 1 YearsAVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired

Essential Duties and Responsibilities

Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues.Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity.Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals.Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components.Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems.Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs.Coordinate with event organizers to confirm technicalrequirements and respond to issues during events.Work evenings, weekends, and other non-standardhours as required to support university events and campus activities.Provide professional technical assistance tofaculty, staff, students, guests, and event participants.Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation.Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership.

Minimum Qualifications

Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience.At least two years of experience supportingprofessional or enterprise audiovisual systems.Experience troubleshooting, installing,operating, and maintaining audiovisual equipment.Experience supporting live events, meetings,classroom technology, or executive presentations.Experience using a help desk or ticketmanagement system.Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders.Availability to work scheduled evenings,weekends, holidays, and other non-standard hours.

Preferred Qualifications

Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field.Two to four years of professional audiovisualsupport experience.Experience supporting audiovisual andinstructional technology in a higher education environment.AVIXA Certified Technology Specialistcertification.Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms.

Arthur Grand is an Equal Opportunity Employer (Including disability/Vets)