AV Technician

Insight Global; Town/Village of Harrison (NY); On-site; USD 34,000 - 39,000; Full time

Job summary

Insight Global is seeking an Audio-Visual Technician to work onsite in Harrison, NY, supporting a wide range of AV needs across the building. You will set up, operate, test, and tear down video, audio, lighting, and presentation equipment for daily meetings, conferences, and board meetings, with real-time support during live events.

You will assist presenters with connections, manage guest Wi‑Fi, and integrate digital displays while handling multiple AV events and coordinating with internal

Qualifications

• 2+ years hands-on AV support experience in corporate/event environment.
• Strong working knowledge of AV systems incl. Crestron devices, wireless microphones, AV cabinet hardware, and conference room technologies.
• Experience supporting live meetings/events with real-time troubleshooting, presenter support, and room setup/teardown.
• Familiarity with Teams, Zoom, Pexip and wireless display solutions.

Responsibilities

• Set up, operate, test, and tear down video, audio, lighting, and presentation equipment for daily meetings, conferences, and board meetings.
• Provide real-time support during live events and assist presenters with system connections.
• Assist guests with guest Wi‑Fi access and digital display integrations.
• Troubleshoot issues across conference rooms and AV closets; coordinate with vendors as needed.
• Manage conference room reservation panels and update digital signage via the TCN platform.
• Document procedures and provide basic training and user guidance to employees and guests.

Skills

AV support

Crestron

Wireless microphones

AV cabinet hardware

Conference room tech

Live meeting support

Microsoft Teams

Zoom

Pexip

Wireless display solutions

Customer service

Tools

ServiceNow

TCN platform

Synapse

Microsoft Teams

Zoom

Pexip licensing

Job description

Job Description

A client is looking for an Audio‑Visual Technician to work onsite in Harrison, NY, supporting a wide range of AV needs throughout the building. This role is responsible for setting up, operating, testing, and tearing down video, audio, lighting, and presentation equipment for daily meetings, conferences, workshops, and monthly board meetings, including real‑time support during live events. Day to day, the technician will support multiple AV events, assist presenters with system connections, wireless microphones, guest Wi‑Fi access, and digital display integrations, as well as troubleshooting issues across conference rooms and AV closets. The environment includes a mix of standardized and unique room setups using technologies such as Crestron, Pexip, Teams, Zoom, wireless presentation tools (e.g., Synapse), and AV cabinet equipment. Incidents and requests will come through ServiceNow and may involve AV configuration changes, Wi‑Fi connectivity issues, new equipment integrations, or vendor coordination. The role also supports conference room reservation panels, manages and updates digital signage using the TCN platform, and partners closely with internal operations and maintenance teams for room setups. In addition, this technician will provide documentation, basic training, and user guidance for employees, presenters, and guests, requiring strong customer service and communication skills. This person needs to be comfortable within a pay range of $25-28/hr depending on experience level.

Skills and Requirements

2+ years of hands‑on Audio‑Visual support experience, preferably in a corporate, conference, or event‑driven environmentStrong working knowledge of AV systems and equipment, including Crestron devices, wireless microphones, AV cabinet hardware, and conference room technologiesExperience supporting live meetings and events, including real‑time troubleshooting, presenter support, and room setup/teardownFamiliarity with modern collaboration and presentation platforms, such as Microsoft Teams, Zoom, Pexip (including licensing concepts), and wireless display solutionsExcellent customer service and communication skills, with the ability to work effectively with internal teams, executives, presenters, guests, and external vendors

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].