AV Systems Engineer — IT Support for Hybrid Events

GitHub; San Francisco (CA); On-site; USD 78,000 - 145,000; Full time

Job summary

GitHub in San Francisco, CA is seeking an AV Engineer, IT Support to join our IT Support team. You will own the day-to-day operation, reliability, maintenance, and continuous improvement of enterprise AV spaces and event technologies across conference rooms and large venues.

You will provide hands-on support for internal and external events, partner with Workplace and related teams, and help document and improve room capabilities, procedures, and standards.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology (IT), or related field or 1+ year of equivalent experience.
• 1+ year of experience troubleshooting AV hardware, software, cabling, signal flow, conferencing systems, and room technology.
• Experience supporting scheduled events and high-visibility meetings and after-hours coverage.
• Ability to work out of the San Francisco, CA office and travel to the Bellevue, WA when needed.

Responsibilities

• Manage operational health and user experience of conference rooms, executive briefing rooms, training rooms, collaboration spaces, and large event venues.
• Performs room-readiness checks, validates system functionality, identifies equipment failures or service risks, and coordinates corrective action before spaces are used.
• Maintains working knowledge of each space, including signal flow, control systems, displays, cameras, microphones, speakers, lighting, conferencing platforms, streaming tools, and supporting infrastructure.
• Maintains room inventories, system documentation, operating procedures, diagrams, configuration records, and lifecycle information.
• Coordinates preventive maintenance, repairs, warranty service, vendor support, upgrades, and equipment replacement to improve space reliability.
• Provides basic IT troubleshooting and service-ticket support when not engaged in primary AV space or event responsibilities.

Skills

AV troubleshooting

Conferencing systems

Room technology

Event support

Education

Bachelor's degree in Computer Science or IT or related field

Job description

GitHub in San Francisco, CA is seeking an AV Engineer, IT Support to join our IT Support team. You will own the day-to-day operation, reliability, maintenance, and continuous improvement of enterprise AV spaces and event technologies across conference rooms and large venues.

You will provide hands-on support for internal and external events, partner with Workplace and related teams, and help document and improve room capabilities, procedures, and standards.