AV Operations & Technical Project Manager

AnuVision Technologies Inc.; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

2 weeks PTO annually

Full medical insurance for employees

Vision and dental coverage (optional)

401(k) match after one year

Job summary

AnuVision Technologies is seeking an AV Operations & Technical Project Manager to lead the installation team from kickoff to completion. You will oversee planning, site walkthroughs, estimating, programming coordination, and client communications to ensure successful AV system installations and satisfaction.

Responsibilities include coordinating with sales, engineering, programming, and field teams, reviewing requirements and timelines, and ensuring adherence to company standards.

Qualifications

• Experience with AV systems and project management.
• Experience managing AV installation projects and field teams.
• Ability to read AV drawings, scopes of work and construction drawings.
• Strong troubleshooting and problem-solving skills.
• Experience preparing estimates and coordinating project logistics.
• Strong communication and client management abilities.
• CTS certification preferred or relevant certifications.

Responsibilities

• Lead SOW kickoff meetings with internal teams and clients.
• Review requirements, timelines and installation expectations.
• Assign technicians and installation teams based on project needs.
• Conduct on-site walkthroughs and manage remote projects.
• Serve as the primary technical resource for AV installations.
• Coordinate programming calls with clients, programmers and vendors.
• Ensure installations meet design specs and standards.
• Closeout with client satisfaction and documentation.

Skills

AV systems knowledge

Leadership

Project management

Client communication

Scheduling

Estimating

Budgeting

Problem-solving

Attention to detail

Tools

Asana

NetSuite

Autodesk

Procore

Job description

AV Operations & Technical Project Manager

The AV Operations & Technical Project Manager is responsible for leading the audiovisual installation team from project kickoff through completion. This role oversees project planning, team assignments, site walkthroughs, technical support, client communication, estimating, and programming coordination to ensure successful AV system installations and customer satisfaction.

Key Responsibilities

• Lead project scope-of-work (SOW) kickoff meetings with internal teams and clients
• Review project requirements, timelines, and installation expectations (Khai and I review)
• Assign technicians and installation teams based on project needs and scheduling
• Conduct on-site walkthroughs before, during, and after installations. Including out of town projects ie Tampa Orlando (over night – leading projects onsite while maintaining daily duties)
• Serve as the primary technical resource for all AV installation-related questions
• Troubleshoot with onsite installation, equipment integration, and installation challenges
• Coordinate service calls
• Submit permitting
• Prepare project estimates, labor projections, and material recommendations (when quoting)
• Coordinate and lead programming calls with clients, programmers, and vendors
• Ensure systems are installed according to design specifications and company standards
• Collaborate with sales, engineering, programming, and field teams throughout project execution (Khai and I both perform this task)
• Maintain clear communication with project manager regarding project updates, technical requirements, and scheduling (invoicing next steps etc)
• Verify project completion, quality control, and client satisfaction before closeout
• Support process improvement initiatives and operational efficiency within the AV department
• Attend necessary subcontractor meetings (onsite and virtual)

Qualifications

• Strong knowledge of commercial AV systems, including audio, video, control, networking, and conferencing technologies
• Experience managing AV installation projects, field teams, programmers, engineers and other trades.
• Ability to read and interpret AV drawings, scopes of work, and construction drawings
• Excellent troubleshooting and technical problem-solving skills
• Experience preparing estimates and coordinating project logistics
• Strong communication and client management abilities
• Familiarity with AV programming coordination and commissioning processes
• Proficiency with project management
• Knowledge of Asana and NetSuite preferred
• Experience with Autodesk, procore, building connected etc is a plus
• CTS certification (which ones do they need)

Skills & Competencies

• Leadership and team coordination
• Technical AV expertise
• Project management
• Client communication
• Organization and scheduling
• Estimating and budgeting
• Problem-solving under pressure
• Attention to detail
• Ability to multitask In a fast paced environment

About AnuVision Technologies

AnuVision Technologies is a Native American, woman-owned small business specializing in Audio Visual, Integration, and Technology services. Our team has over 25 years of combined experience in the evolving field of professional technology and AV integration and services. Our mission is to bring our passion and experience to deliver exceptional customer service, innovative solutions and evolving connections between professionals and technology in the modern workplace and classroom environments. At AnuVision Technologies we work hand in hand with our clients to identify their goals and provide a solution appropriate for their applications. We utilize skilled expertise and previous experience to analyze cost savings opportunities to help reduce expenditures on unnecessary equipment or features and collaborate with a network of quality manufacturers to provide comprehensive, reliable solutions for our customers. Our ongoing commitment to customer service has resulted in long-term relationships with Fortune 50 companies and government entities alike. AnuVision Technologies is an Equal Opportunity Employer.

Benefits

• 2 weeks of paid time off (PTO) annually.
• Full medical healthcare insurance coverage for employees.
• Optional add-on benefits for vision and dental coverage.
• 401(k) match program after one year of employment.